Mercure Changbai Mountain North

Brand New hotel near changbaisan railway station. Have transfer from railway station to hotel so comfortable. Helpful staffs and good service upgrade room for us Have convenience store and food near hotel Breakfast delicious have washing machine use free. Have snow everywhere very exciting for my childs

The hotel offers free pick up service from the train station, which allowed us to connect with a driver called Ting Ting. The distance from Changbaishan railway station to the hotel is about a 10 min drive away. The hotel is clean, offers hot ginseng tea and the room is extremely spacious. The amenities kit is good too, with body lotion provided. Guests services staff are extremely helpful and kind. However, we spoke mandarin with them so I think the experience will be better if you spoke in Chinese. Breakfast at hotel is also a great spread - mainly noodles, rice, and Chinese dishes that tastes great. Coffee machine provided relatively great espresso (for an automatic machine). However, the highlight would be Ting Ting; whom we connected via Mercure. We were tourists without a local Chinese mobile number, so she knew and told us it’s extremely difficult for us to get anywhere in Changbaishan (there is only a local T3 ride hailing app, and Didi is not applicable there). She offered to drive us around for our stay (3D2N) instead, and taught us how to book our tickets for Changbaishan National Park. She also recommended and drove us to dining places that she has tried, and they were indeed great shops with tasty food! Ting Ting also reminded us what we needed to prep to go up to Changbaishan and took us to rent the necessary gear (fleece guard protection for knee, fleece shoes etc) as we did not have the right attire for the -10 and up temp in early March. She is extremely helpful and kind. Highly recommend Mercure and Ting Ting! 美居酒店又干净，房间也很大。早餐也丰富，多样。咖啡机的意式浓缩还很不错。酒店的柜台和工作人员都很友善，服务周到。因为酒店有包接站服务，我们链接了司机婷婷。她真的太好了，我们没大陆手机号，不知道根本去不了哪里。婷婷也教我们怎么购买长白山景区票、怎么玩。然后重要的是她也提醒我们上长白山需要注意的-我们不够防冷和防风的衣裳和鞋子，所以她也带我们去租了。婷婷也介绍我们好吃的地方，真的赞赞赞！

the service is very good

衞生與設施:酒店新開業，房間寬敞整潔，布草和床品乾淨舒適，設施齊全且先進 服務質量:服務態度熱情周到，工作人員主動幫助解決問題，包括接送服務、行李搬運、遊玩推薦等 餐飲水平:早餐豐盛美味，種類多樣，既有當地特色（如牛肉湯麪、延邊小菜、小餛飩），也有國際化選擇 地理位置:酒店交通便利，靠近高鐵站和景區遊客集散中心，適合長白山旅遊

酒店位置很好，很安靜，酒店是下沉的，我們住在二樓，酒店很新，很乾凈。房間很大，寬敞明亮，窗外就是草坪，景色很好。早餐種類豐盛。推薦，是我住過的很滿意的酒店。前台的服務人員態度很好，很有耐心

地理位置離熱門公園沙秋鴨景點兩公里，打了個T3過去玩了一天。但是孩子們喜歡美人松國家雕塑公園，連續兩天傍晚我們都是走過去的。 房間不大，該有的都有。孩子們喜歡電動窗簾和帶燈的鏡子。 服務沒得話説，去高鐵站經理正好在店裡就送我們去的。我真的很喜歡聽東北人説話，老熱情了。