Yunshui Lanting Hot Spring Hotel

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

一家人出遊長白山，攜程訂的雲水瀾庭酒店，酒店的服務人員非常熱情，對我們外籍客人非常友好，因沒有中國電話號，沒入住就提前聯繫加微信，並給提供的免費接送站服務，酒店設施雖然不是很新，但是寬敞明亮也很乾凈，還有温泉可以泡泡緩解疲乏，非常棒的一次入住體驗。

住了三晚，酒店安排了接送機，退房的時候還給了隨手禮。 每天晚上都能泡温泉，玩一天之後泡一泡真的很舒服。 唯一不足的是9點温泉就結束了，每天都要掐着點的往回趕。

長白山一行非常幸運的看到了神祕的天池，看酒店好評訂的酒店，名符其實，入住的酒店客服經理熱情周到的服務讓我感受到了東北人的熱情，免費升級的房間特別寬敞乾淨整潔，床品舒服，酒店整體設施齊全，還贈送的精美小禮品，感謝接待！推薦入住[強]

提前入住的早上就電話詢問是否要高鐵站接，已讓我倍生好感。 晚上6點多已經天黑了，匆匆辦理入住，衹想快點有個休息取暖的地方。沒想到前台給升了80平的行政套房，還給小朋友送了份早餐。熱情的服務實在讓人暖心，直接讓我續住了一晚。 澡堂的阿姨也很熱情，搓澡的價格都在開始和結束都説的明明白白，也不會因為沒選擇貴的套餐而給臉色，還是積極的聊天。

장백산의 특색에 걸맞는 파란색과 흰색을 중심으로 청결하고 깔끔한 객실을 이용하는 게 충분하는데 목욕탕에 입장할 때 종업원이 개인으로 쓰는 슬리퍼를 신는 저보고 목욕용 슬리퍼를 안 주고 그냥 입장하라고 해놓고 락커도 안내 받지 않고 노천온천까지 쭉 데려다가서 저야 어떻게 쓸 수 있는지 말도 안되는 상황 당해서 화났어요