Weinegg Wellviva Resort

We have returned to Weinegg given the first great experience we had some time ago and I have to say we had another great experience. Everything was excellent as expected , the staff, the room, the service, the food , but I have to say what was definitely the highlight was the Aufguss experience.Everybody did super job , all the rituals were fantastic with the novelty for us of a great hammam session managed by Mauricio and Iva, we really loved that. We also had the chance to talk with Mr Moser and his passion to give his guest the best possible service it’s admirable, no surprise the standard in the structure is so high. Looking forward to be back!!

Sadly, our stay at Weinegg was a huge let down. I emailed before booking to find out whether their pool was excessively heated or appropriate for lap swimming. I was assured by email: "our 60m SuitePool...temperature lies around 28°C and it's the perfect place to swim laps in". 28 degrees C (=82.4 degrees F) is a perfectly reasonable temperature to swim laps so I booked 2 nights. I was sorely disappointed when I took the temperature of the water on the morning of my swim ( I have learned that pool thermometers are not made available to hotel guests at hotels so I bring my own to know for sure). It turned out that the water was a bath like 88 degrees F (=31 degrees C). For someone who swims laps for an hour, it's not pleasant. It is exasperating to be misinformed as I had doublechecked with the front desk reception upon checking in the evening before. I endured an hour of swimming but it wasn't enjoyable and I would never have considered staying and paying a premium for a hotel with a pool that's so warm. I cannot understand why when they have another indoor/outdoor pool (I checked ...over 90 degrees F) why they insist on keeping both pools so hot?! After showering and breakfast, I let reception know that I wasn't happy about the temperature of the water. The manager wasn't in and reception could not offer any guarantee that the water would be cooler the next morning. I packed my bags and left and never heard from the manager despite being promised a call. The rooms are clean and well designed. The pool is located proximal to the rooms so not ideal. You feel like you're swimming in a courtyard pool. You look right into guest rooms as you swim the 60 meter length. Not only that, apparently I woke up a couple 3 floors above me when they heard me swimming???? and proceeded to reprimand (harass)!! me in German for swimming at 6am. (Hotel told me it was fine to swim early: "swimming in the morning is no issue at all, we only ask our guests to be a little quieter during the early/late hours as a form of respect to the others". Perhaps this couple sleeps with the terrace door open in winter??? I was not making any noise. Breakfast eggs were disappointing. Fresh squeezed blood red orange juice was welcomed. Indoor spa area is a bit tacky.

We stayed at Weinegg Wellviva Resort during our summer holiday. We already visited different 4Superior and 5 Star Hotels in South-Tirol but Weinegg Wellviva takes the lead regarding quality, service, accommodation, food&drinks, kindness, relaxed environment! The owners and the personnel are very helpful and always present during our holiday. One thing they can improve is to strive that all personnel is able to speak and understand English as the non-German lingual clients will only increase if they keep this level of hospitality! Congrats! For sure we will return to this paradise!

After 2009 I've decided to return to Weinegg for xmas and it has been the perfect holiday.. Much better than expected... Everything simply perfect.. Updated location and facilities... Staff... Cuisine, food quality and selection... Modern Spa and swimming pools... A real 5 star hotel family run instead with customer care instead of an impersonal brand0 hotel Apart from the accurate cure of every detail what I mostly appreciated is the the peaceful atmosphere of the the environment and the special kindness of all. This is the place to stay when you need to slow down and rest in the countryside. Looking forward to returning soon

I had an honour to be a guest for 2 days spa in this resort. Excellent quality of all services (food, spa, sauna, ), absolutely babyfriendly place with special attention to children. You can find kids club there, swimming pool for newborns, swimming pool for older children. You can find great spa where you will relax yourself by 200%. Turkish bath, saunas, snowroom, beauty department. Profi sauna aufguss service, fitness service. I had a massage made by Ms. Laura ( amazing experience ). Beautifull rooms. There is nothing to say what went wrong at this place. Hope to return one day.

Fantastic stay, the hotel has excellent facilities and first class service. Having stayed at top class hotels all over the world the Weinegg is definitely one of the best. Personal service throughout, the owners and Management speak to you every evening to ensure everything is to your satisfaction. Highly recommended