Mövenpick Aqaba

Worst option in Aqaba ever, they keep ignoring feedback emails and are not willing to even address the negative behaviour demonstrated by most of their team. Security staff is extremely rude and a general lack of customer service. Not even a courtesy to respond to feedback email to address the problem. A hotel that's doesn't care about its customers. Will never book in it again

The toilet seat was not clean

Just great

這是我此次約旦之旅住的第二家瑞享，整體都沒有死海那家好，尤其是服務。我在預訂時明確寫了此行是我們的紀念日旅行，酒店並沒有做任何佈置，前台也沒有跟我們表達祝福，不但不熱情，甚至第一晚還因為當天到的旅遊團把房間佔滿了，把我原本訂的大床房換成了雙床，這跟死海瑞享酒店的服務簡直天差地別。不會推薦身邊的朋友來這家，讓我很失望！

Avoid This Scam Hotel at All Costs If you're deciding between 5 star 2-star or 3-star hotel and this so-called "5-star" hotel, do yourself a favor and choose the other option—blindly. Trust me, anything is better than this place. The rooms are horrendous. The furniture is ruined and filthy, and the floors have an awful smell that lingers throughout the room. The mattress and pillows are at least 30 years old and completely uncomfortable. The bathrooms are in a deplorable state, with drainage issues that leave water standing in the shower. The room itself was disgusting (see attached photos). The so-called balcony ( pigon coop) hasn't been cleaned in at least five years and even more and the table out there is utterly filthy and disgusted. To make matters worse, the room had only one light lamp, and it wasn't even working because it had the wrong socket type. Frankly, nothing is good at this hotel. I've never encountered a "resort" that charges $10 for an ice bucket, whether for your room or by the pool. The most annoying part of all was the dishonesty and disrespect of the reception staff made me wait over an hour to get my room, even though I specifically requested a non-smoking room with a balcony because I have a four-year-old child and can't stand cigarette smoke. He assured me it was non-smoking, but the room reeked of cigarettes, with ashtrays inside, and the "balcony" (which should be called a pigeon coop) was covered in pigeons poos, cigaret ashes. Breakfast was a nightmare in every possible way. Trust me when I say this: avoid this scam at all costs. The hotel charges more than $200 per night, .

Amazing experience! I’ve been coming to this hotel for +20 years and it never disappoints. The hotel and rooms are very clean, spacious and sea view is super relaxing. The pools are clean and well maintained, the beach area as well. Staff are very polite and helpful. Wonderful as always!

Amazing hotel services staff , I want to thank all the life guards great team work with a big smile assist everyone. Pools clean and the temperature of the water amazing ❤️❤️❤️ Also I would like to thank shef Mohammad alguran for the delicious food……………….

Advantages : Very nice place the beach , pools are very clean and the sea view is amazing especially when it mayches with the mountains also it is suitable for families and their staff is very friendly and encourages you to visit again and necessary grocery stores and some restaurants are close Cons: like all other hotels very expensive in purchase so you would be better to buy from outside

Great treatment and nice words and the pinnacle of creativity The hosting was excellent and polite, the arrangement was very nice The food is delicious and amazing, And the employees are very noticeable and the owners of the Sunnah are fragrant