Marina Plaza Hotel, Tala Bay

Friendly staff and the food was good.

extremely bad experience, I do not recommend at all. My reservation was for two children and two adults through Booking. The comments were not taken into consideration, nor were the number of guests. I was not provided with a baby crib because it was not available in the hotel this is unacceptable as before my coming i inform the hotel that we are 4 and i need baby crib for my 1 year old baby. The room is not clean and the smell of the sheets is very bad. There is a person at the reception who is rude and not suitable for a receptionist.

Worst hotel I have stayed in. When we arrived , we were told that they were upgrading us to a superior room. 3rd floor, no lifts. Room is sooo outdated paint falling off. TV did not work, let reception know, they ignored it. Wanted to make tea, no creamer or milk, rang reception and they brought coffee and sugar, no milk. Said that creamer and milk would come tomorrow!!. Ridiculous. All staff had a face like they are sucking a lemon. No smiles or helpful. Went to the toilet and would not flush. Called reception who sent somebody who said ‘fixed’. Next trip to loo, not working, so I just lifted the cistern top and yanked it myself , had to do this each time we went to the loo. Went for a shower, no hot water and the pressure was less than the camp at Wadi Musa. Breakfast was appaling where somebody had to cook something. If out of a tin or chopping salad, was ok. Asked for an omelette, the chap put the eggs on the pan and coooked it, then added the onions, tomatoes etc wrapped it and gave me on a plate. I.e none was cooked at all. So nobody has taught them how to cook. The felafel and cauliflower was so oily ,we had to put on serviette and squueze oil out. The potatoes again were so oily bot half cooked. How they can call themselves 4 star I do not know.