Arc Hôtel Sur Mer

Amazing view and location at the beach. Nice rooms with fantastic sea view. Pool area very nice. I’m

We stayed here for 2 nights and it was not a bad base in Archachon, an easy walk into town and to the ferry terminal. We opted and paid for the continental breakfast which was pretty basic, just coffee, juice and 2 pieces of bread (or 2 croissants). The hotel is starting to show its age but still has a level of charm.

I contacted your hotel on the 3rd Sept Day 5 and again this morning the 4th September Day 4. When I contacted on the 3rd the person I spoke with had poor English and when I spoke today I was told to email. I have been trying to cancel my reservation due to being very unwell and I have had very little help. I was even hung up on my a male staff member being told he was too busy. When I phoned today Anna told me I couldn’t get a refund but they would change the dates but the terms and conditions allow refund. See below Tarifs Publics : Annulation sans frais à J-5 avant le jour d'arrivée, de J-4 à J-0 (jour d'arrivée) la première nuit sera prélevée. No show, la totalité du séjour sera prélevée. Public Rates: Free cancellation on D-5 before the day of arrival, from D-4 to D-O (day of arrival) the first night will be charged. No show, the entire stay will be charged. I have messaged, emailed and rang and I still haven’t heard back and this is a last resort. Please could someone look into the above.

This is a modest hotel with a lot of pluses. The hotel offers free parking and a swimming pool, is on the beach and well-located towards the centre. The sea view from the bedroom is wonderful, the air conditioning is excellent, and the staff are friendly and helpful. We enjoyed the smell of the croissants every morning. Breakfast was adequate. There were several families with small children. A good family hotel.

Awesome beach-front hotel, friendly staff, pretty, clean rooms, great value for money. Well fit for couples and families alike!

The property is in a great location and right on the beach. Within walking distance to the centre for restaurants and activities. The pool and pool area are spotless and a great place to relax off the beach. Our room overlooked the pool and beach and our balcony was a great place for sundowners watching the sunset. The staff are very helpful and friendly. We had a wonderful stay for 5 nights in May.