Courtyard Paris Arcueil

Simple and easy checkin. Location was close to public transportation.

I am very unhappy because I have discovered that despite the city tax was already included in my trip.com booking and was collected from me by trip.com, this hotel has kept city tax second time from my deposit, not notifying me anyhow, not sending me any invoice whatever: I just discovered this by checking my bank report. At the time of check in they asked me at reception to pay city tax. I have shown them the booking confirmation, city tax included and paid. They confirmed there is no problem, and I don’t need to pay it again. But then they decided to silently keep it from my deposit after I checked out. If I wasn’t attentive I wouldn’t even know it. Now I reported to trip.com and I’m sure they will handle it, trip.commas excellent support service, I’m happy with. As for the hotel, I see such action as theft, naturally. This class of hotel you are not expecting something like this to happen. They shall be ashamed.

酒店不想多説，房間在巴黎算很大的了，早餐也可以。必須要提的是前台一位泰國小哥簡直是歐洲服務之星，是這次歐洲之行最讓我滿意的。由於我乘坐的是早班機大概8點就到了酒店，房間自然還未準備好。小哥居然帶我去吃了早餐，第一次遇到早上到店還招待早餐自助餐的😄，他怕早餐區太吵，還特意領我去商務區休息等待，期間熱情給我介紹酒店周邊設施及巴黎適合打卡的經典路線。 入住期間有求必應，反應迅速，真是嚴寒大巴黎中一股暖流啊

Réservation effectuée sur l’application Trip.com, que fut ma surprise lorsque que nous sommes arrivés dans l’hôtel et qu’il n’y’avait pas de SPA comme indiqué dans la description. On a essayé de contacter le responsable à maintes reprises sans succès. De plus la chambre était moyenne et le petit déjeuner moyen. Rien de bien désirable pour le prix.

Très bon accueil…. Tout à été parfait !!!

在法國第一次遇到的入坑的酒店，攜程上標準很清楚的細節對於法國的酒店基本屬於沒用，還好投訴到攜程後解決了問題，但是即影響心情又耽誤時間，所以提醒大家預訂法國的酒店一定提前和攜程確認，避免被酒店強制入坑