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Läge och interiör9.0
Bekvämligheter9.0
Service9.1
Renlighet9.0
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Gästanvändare
Bodde på aug. 2023
Par
1 recension
4.5/10
Publicerades 17 sep. 2023
I had a truly disappointing experience at Elegance Luxury Executive suits in Zakynthos. First and foremost, the prices are outrageously high for what you get. The basic amenities you'd expect in a luxury suite were sorely lacking. The shower had no hot water, which made for a miserable start to each day.
To make matters worse, it seemed like almost everything in the suite was out of order or in need of maintenance. From broken fixtures to malfunctioning appliances, it was clear that the property was not well-maintained.
One of the most troubling aspects of my stay was encountering a racist bartender. This kind of behavior is completely unacceptable and tarnished the entire experience. It's disappointing that the staff didn't address this issue promptly.
Lastly, when I tried to relax at the swimming pool area, I was told there were "no towels" available. This is a basic amenity that should be provided without question at a luxury establishment.
Overall, my stay at Elegance Luxury Executive suits was a regrettable experience filled with disappointment and discomfort. I would strongly advise against booking a stay here. I almost forgot to mention the poor breakfast experience. The breakfast served at Elegance Luxury Executive suits was subpar at best. The options were limited, and the quality of the food left much to be desired. It felt like they were cutting corners even with this basic meal, further contributing to the overall disappointment of my stay.
My wife and I visited the hotel at the beginning of June. Tucked away on the hill with a breathtaking view of the ocean and mainland Greece in the distance, the hotel gives boutique vibes but an a slightly larger scale which is perfect. From the moment we arrived, we were looked after with friendly and professional care. The front desk went out of their way to ensure we had what we wanted and even assisted us to sort out planned excursions. The room was gorgeous, complimented by a full-length balcony and the indoor jacuzzi. Relaxing by the bar and pool was very peaceful and the service staff were very attentive serving delicious meals and generous portions. I did like that every time we sat down, a waiter brought over water with lemon and ice. I cannot find any fault with our visit or this venue. We are already planning our return visit. Five stars!!
Översätt
Gästanvändare
Bodde på juli 2025
Annat
10/10
Enastående
Publicerades 19 aug. 2025
Super friendly staff and they made us feel very welcome. The room was clean, spacious, and comfortable. The views were beautiful. The food was delicious as well as the cocktails. The restaurant staff were very hard-working and always had a smile. The hotel is located slightly out of the way which was perfect for us as we wanted a quiet getaway. We would happily stay here again.
Översätt
Gästanvändare
Bodde på juni 2025
Annat
10/10
Enastående
Publicerades 8 juli 2025
We were transferred to this hotel as our previous hotel didn’t have our booking or space in any rooms for us and it was the best decision we had the whole trip, from checking in to checking out the experience and service was impeccable, we got greeted at the reception on arrival by a lovely gentlemen and lady, who offered to take our bags to the room, they also offered to book our holiday excursions including quads and boats. On check in we also got greeted by a welcome pastry and drinks. When we got to our room it was outstanding, very modern with a private pool which is kept clean everyday. The food here is incredible and so are the views. Special credits to all the staff especially the lovely gentlemen/barista called ODiseas who kept us entertained every evening and recommended us some lovely drinks and cocktails. We also came to Zante for my boyfriend’s birthday, which in the room we got a complimentary bottle of wine and fruit and nut platters which were a lovely touch to the trip. Couldn’t recommend this place more and definitely will be returning.
Översätt
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 14 maj 2025
This petite boutique hotel is a wonderful hide away from the more busy parts of the island. Its staff are the most attentive and friendly making the service very personal and intimate. The chef is a character and awesome at his job. The bar and waiting staff ensure that you are fed and watered at all times. They make a point of knowing you by name carrying a lovely smile with it. The room is impeccably clean and the towels and sheets smell amazingly fresh. Such a relaxing hotel. The sunset here is gorgeous. Just a lovely place!
Översätt
Gästanvändare
Bodde på aug. 2024
Par
6.0/10
Publicerades 13 sep. 2024
We stayed here early September and we enjoyed our time here. Upon arrival we had a room upgrade and birthday balloons and banners kindly arranged by the staff which was lovely. The staff are polite and pool/sun loungers are what you see in photos. The day our air conditioning broke we were offered a new room to stay in whilst it got fixed which we appreciated. You do need a car or quad to access this hotel as it is a bit out of the way, not really walking distance to shops and restaurants. There is free parking. However, I wouldn’t say this hotel is 5 stars, it is 4 at best as there are part of it that need a bit of a refresh in terms of decor and cleaning, the breakfast available isn’t the best and drinks etc are expensive. There is no entertainment or atmosphere. It’s just not up to 5 star standard comparing to staying elsewhere. We had a broken shower that didn’t get fixed during our stay so we got used to low water pressure and sometimes cold showers and the WiFi isn’t the best and TVs aren’t smart ones. Unfortunately there is also a new villa I believe being built immediately in front which has obstructed the beautiful view. We did experience building works which was expected as it was end of the season but it wasn’t too noticeable. Overall I would return here, we had a lovely holiday and do recommend the hotel but for 5 star luxury I would recommend looking elsewhere.