Four Points by Sheraton Dallas Arlington Entertainment District

Big better motel setup, staff made mistake of check in, I almost dashed into someone’s room with active keycard… other than that, was pleasant stay, not much scene from the window, but it’s clean and spacious enough

正常連鎖酒店，設施挺好，衞生不錯。

Well was really excited about staying there. Called the hotel three different times to confirm booking. I had a red eye flight and wanted to make sure there would be no problem checking in st 6:30 am. They said sure thing, we’ll leave notes for the property about this. Again called three times. The first call was horrible, basically said it depends on the housekeeping and was rude. Next two calls were good. Said they left notes. When I got there to check in, mind you I had a previous night check in. They said they don’t have me in the system and it was cancelled due to me not checking in before midnight. There was no help at all from the attendants working front desk. Just said they have no notes, no rooms, and couldn’t help me. Also, the 2 workers were laughing and thought it was funny that I was upset. Totally unacceptable and very unprofessional. Needless to say the Hyatt palace got me right in with no problems and were amazing.