Arugambay Roccos

Great hospitality from the service staff. Always makes an extra effort to put on a smile and greet you. And they make sure you not to wait for too long on any request to be served. Clean rooms with all necessary facilities, amazing pool and beach. Paid a very reasonable price. And most importantly, amazing taste of food.

We stayed there for one night at the end of December. The rooms were okay—small and clean—but the placement of the plug points was very inconvenient. To charge your devices, you have to bend under the table, which was difficult for my parents to reach. The room didn’t come with tea, coffee, or a kettle—just the room itself. The bathrooms were not very clean either. When we arrived, there was a large, noisy group staying there, which created a lot of confusion. The hotel had difficulty finding two rooms for us since most of the rooms were occupied by that group. The manager and staff were busy trying to manage the situation. I’m not sure how such disorganization happened. We didn’t have any meals at the hotel, only tea. However, the hotel staff were very polite and tried their best to assist us. A staff member named Niranjan was particularly attentive, always checking if we needed anything. My husband complained to him about the noise and the pool cleanliness. While I understand that large groups like to enjoy themselves, the hotel should consider the comfort of other guests. If they want to host big parties, they shouldn’t take other bookings during that time. The most shocking thing was how they cleaned the pool. They used the same mop to clean around the pool and then dipped it into the pool water, contaminating it with all the dirt. After seeing this, we decided not to use the pool the next morning, even though we had planned to. Regarding the hotel view, the photos online are accurate. The sea view from the pool is nice. However, the beach outside the hotel is not clean. If you walk to the left, it might be better, but the area right outside has lots of boats, cows, and dogs, which affects the beach’s appearance. I’ll attach some pictures and videos to show what I mean.

아주 좋은 서비스를 제공하는 좋은 회사입니다. Gesla와 함께해주셔서 진심으로 감사드립니다. 앞으로도 Gesla가 받게 될 서비스는 매우 성공적일 것입니다. A good company that provides a very good service. Thank you very much for being associated with Gesla. In the future, the service that Gesla will receive will be very successful. Thank you very much.

Very nice hotel in the center of the town Nice pool right on the beach. The room are quite small and could have a few more amenities. Staff were very helpful grounds and pool well taken care of. Very good daily breakfast served according to request. Would stay again. Thanks

Terrible We have paid $180 for one room for 3 nights. Very unreasonable price. For English breakfast they have given only bread and omelet. Towels not clean. Bed linen not clean. Bathroom not renovated long time. We had terrible stay. We do not recommend to anyone.

The place was really nice as per the description and also we planned to stay for a week,but the grumpy faced manager who was treating us in an impolite manner ruined our stay and mentally forced us to leave the cube number 02 within a night,but the rest of the guys were very kind. IF THE MANGAGER BEHAVES IN THE SAME MANNER, FOR SURE YOUR GOOD RESORT WILL LOOSE MANY TOURISTS. KIND REQUEST TO CONSIDER AND TEACH HIM GOOD HUMANITY AND HOSPITALITY.