Arusha Serena Hotel

這家酒店真心不錯！房間乾淨整潔，設施完備，住着很舒適。服務方面，員工都很熱情，態度特別好，讓人感覺像是回到了家。早餐也豐富，味道可口。周邊交通也便利，整體來説，這次住宿體驗很滿意，下次還會選擇這裏！

房間乾淨整潔！

This is a beautiful quiet and elegant spot to start your safari. A former estate, the main lodge is beautifully decorated in British traditional, with a great bar and inside and outside seating. The rooms are spread out over the acreage and look like mini thatched roof cottages. The bedroom is large and extravagant, with very comfortable beds (mosquito-netted) and a very nice bath/shower area. Our breakfast and dinner was included. The breakfast buffet was lovely and you could order hot items in addition to the buffet. The multi-course dinner was excellent, offering a variety of choices per course. Customer service was superb! There is a walking/jogging track around the grounds, worth taking a stroll through to see the grounds. There is not much around except the lodge; it seems to be a popular starting point for many safaris. We loved it and it gave us a day to get over jet lag before the safari portion began. We also took a day trip to the Arusha Cultural Center. Can't go wrong with this selection.

We had checked in late in the evening and the room door could not be safely bolted as the bolt broke. The staff promptly repaired it, which was a relief. It was a very comfortable and relaxing stay and the food was great. The garden resort is lovely, full of trees and flora with gorgeous flowers.

Excellent hotel, my children christened it the Smurf hotel, individual small cottages, set in lovely grounds with beautiful, friendly staff. On the outskirts of Arusha a lovely tranquil setting. Food good, cocktails tasty - all local so new tastes

We had an overnight stay here when my family had vacationed in Kenya / Tanzania in Aug / Sep 2024. We drove from Gnorongoro area to reach Arusha before lunchtime. Arusha is the main town where most of the travel agencies operate. On a good and clear day, mount Kilimanjaro is visible. The hotel is owned by the Serena chain of hotels owned by Aga Khan trust/family. It is a very nice hotel with good dining options. No buffet but the Ala Carte orders are good options. The rooms are like Masai huts and they have a nice veranda to sit out and enjoy the greenery within the property. The Victorian structure of the main block which houses Reception and Bar and Dining place is very well maintained. They garden is beautifully maintained. We enjoyed our stay here.