7Pines Resort Sardinia

We stayed in what seemed to be the largest suite on the property and absolutely loved it — spacious, comfortable, and thoughtfully equipped (especially appreciated the ice cubes in the mini freezer!). The staff were incredibly attentive throughout our stay, and the property itself is beautifully laid out and never felt crowded. The pool was very nice, and while the beach was a bit steep for our taste, it was still enjoyable. Our suite offered great privacy — even with its oceanfront location, the bushes limited the view but added a peaceful sense of seclusion, which we loved… until Saturday night. Unfortunately, loud music from a neighboring property (not affiliated with the hotel) blasted through a massive speaker pointed directly at our wing of suites. Staff were sympathetic but explained they couldn’t intervene until after midnight — and even then, there was no guarantee the music would stop or that authorities would be able to respond. Breakfast was another highlight — a lovely, generous spread each morning.

I love this resort. The place and location is stunning! The people, including staff are truly friendly and accommodating. Our room was small with plenty of storage built in cabinetry. Amazing large balcony with view of the water. The workout facility is two glassed in spaces next to the pool. The pool area is relaxing -thanks to Hamza! He really took care of our entire family and went above and beyond. By far the nicest resort I have ever been to. The food at the breakfast buffet was healthy, fresh and nutritious, outstanding spread. Truly wonderful.

We had a lovely stay at 7Pines Resort Sardinia — it’s a great place for families and children. The atmosphere is peaceful and relaxing, and the resort is beautifully located near the sea. A big thank you to Christina from the concierge team — she was very helpful and kind, assisting us with everything we needed. The breakfast was excellent, with a wide variety of fresh and delicious options every morning. Our room was very clean and comfortable, which made our stay even more relaxing. One of our most memorable evenings was by the pool. We wanted to relax and have dinner there, but at first, no one came to serve us — maybe the pool bar was closed at that time. Fortunately, we met Hamsa, who immediately stepped in to help. He didn’t hesitate for a second — he made sure we were taken care of and helped us get food by the pool. Hamsa knows exactly what guests need and offers top-level customer service. He was professional, polite, and incredibly kind. He also made our children very happy by giving them some small toys and showing them attention — a beautiful gesture that meant a lot. Thanks to Hamsa and Christina — for making our family holiday so enjoyable and memorable

We had a lovely stay at 7Pines Resort Sardinia — it’s a great place for families and children. The atmosphere is peaceful and relaxing, and the resort is beautifully located near the sea. A big thank you to Christina from the concierge team — she was very helpful and kind, assisting us with everything we needed. The breakfast was excellent, with a wide variety of fresh and delicious options every morning. Our room was very clean and comfortable, which made our stay even more relaxing. One of our most memorable evenings was by the pool. We wanted to relax and have dinner there, but at first, no one came to serve us — maybe the pool bar was closed at that time. Fortunately, we met Hamsa, who immediately stepped in to help. He didn’t hesitate for a second — he made sure we were taken care of and helped us get food by the pool. Hamsa knows exactly what guests need and offers top-level customer service. He was professional, polite, and incredibly kind. He also made our children very happy by giving them some small toys and showing them attention — a beautiful gesture that meant a lot. Thank you to the whole 7Pines team — and especially to Hamsa and Christina — for making our family holiday so enjoyable and memorable

Just wow. We had the best experience at 7Pines Sardinia. Check in: When we pulled into reception, we were greeted by a team of staff - valet for our car, bellhop for our luggage, waiter for a bubbly drink, a concierge and golf cart driver to our room. We were seated with a drink in hand within 60 seconds, and whisked off for a tour and welcome to our room in minutes. After a long day of travel, this was a most welcome experience! Concierge: The 24 hour concierge was fantastic and so helpful. They flagged potential issues with tours (weather) early on so that we were able to make other arrangements. We overheard the staff speaking several languages with fluency: english, italian, german, and arabic, but probably more. Pool: The pool was stunning and service was five star. You order food and drink by QR code and it is promptly brought to you. They also brought a free sunset beverage. Restaurant: We ordered a la carte, and they still brought us 3 bread courses, an amuse bouche, and three desserts. The sommelier made perfect recommendations. And their 6-hour roasted lamb was absolutely killer, maybe the best I've ever had. Sunset views were spectacular. Room: Spotlessly clean. Daily room service and turndown service with a little gift each night. Very modern, great AC, and we had a stunning view from our room and rooftop deck.

For every positive at this property, there was an equal, if not greater - negative. Unfortunately, I left with a disappointing impression, which is especially sad as 7Pines Sardinia was meant to be the highlight of our summer travels. Pros Location: Beautifully secluded just outside Porto Cervo, making it easy to relax and unwind without the party scene. Beaches: Multiple beach options — a private beach, beach club, and a hidden beach. Breakfast staff: Every single morning staff member at breakfast was A+++. They created a warm, inviting environment and genuinely cared about our day. Front desk staff — especially the woman with Tom Ford glasses and Nico — also stood out as kind and professional. Resort condition: Fresh, modern, and immaculately maintained. Cons Communication & service gaps: I’ve never heard “fully committed” more in my life. There was no welcome email, no orientation, and no information about amenities or services (we only discovered there was an app from a QR code on our keycard). As a result, we were left unaware of holiday closures and restaurant reservations, leading to a series of frustrating dead ends. Even on-site dining wasn’t prioritized for guests — we were left ordering delivery in paper bags. Arrival experience: While I had no issue with our room not being ready, reception couldn’t even provide an iced beverage on a 35°C day — instead suggesting we go buy one at the restaurant (where a basic iced latte was €12). Small, but far below the standard of a five-star resort. Air conditioning issues: This was the single biggest problem. On night one, the A/C reset to 25°C, making sleep impossible in the heat. Engineering visits confirmed the issue but never resolved it. By the second night, the power went out after another “fix.” With no suites available to move into, the problem continued our entire stay. Nico offered to move us to a sleeping room during the 3rd night, but since we had a boat charter scheduled for early AM, we opted to stay. He was kind and one of the only people who followed up, but the technical issues and lack of solutions and communication made things worse. Cone Club seating: Marketed as “first come, first serve,” yet the desirable cabanas and 2 rows were permanently blocked with “reserved” signs — even though they sat empty. Only upon departure were we told about a minimum spend policy. Transparency upfront would have avoided a lot of frustration. While the resort’s design, setting, and a handful of exceptional staff gave glimpses of what it could be, the lack of seasoned management, poor communication, and unresolved service issues overshadowed it all. As frequent travelers (120–150 nights a year in hotels), this stay fell far below expectations for a property of this caliber. Regretfully, a resort I had been eager to visit for the last few years ended up being the disappointment of our summer. Seems as if management could not care less. Brought these issues up during departure, assum