7Pines Resort Sardinia

Super , fajne otoczenie i pyszne śniadanie . Czysto i pięknie

This is a beautiful resort and there are a lot of good aspects of this hotel. However, the service in my view is what makes a hotel really special. When you pay for a luxury hotel, you expect good service. After my last experience with the 7 pines, I will definitely never go back to a 7 pines. After a private boat experience, I ordered a car to pick us from the pier at 4:45 pm through the conciege (the same car that dropped us off for 150 euros). The car did not show up until 6 pm (an hour and 15 minutes later). We ended up taking a different transfer as we were with two young kids and the hotel tried to charge me 400 euros for a transfer that showed up late. They eventually agreed to charge me 150 euros. Hyatt corporate did not nothing because they said I was compensated by the reduction in price. In my view you should not have to pay for a transfer that shows up over an hour late and does not notify you. I have never experienced this and the customer service team at both the Hyatt brand level and the hotel were not helpful. The transfer company was in the right apparently. This was something I've never experienced before.

This Resort is Situated in an Exotic and Serene Location with Breathtaking Views and Private Beaches. The Staff was Exceptionally pleasant, and we have to Mention Mr. Hamza and Ms. Agnes which Made our Stay even More Special...