Ashland Hills Hotel & Suites

This hotel is in a very nice location. I have pros and cons. The hotel hallways have an old smell and doors and frames need new face by refurbishing. But courtyard is very nice and breakfast was excellent. In sum, this hotel needs major remodeling by changing carpet, doors and frames refurbishing, and paint.

Clean place. Daily room was cleaned nicely. Food options were very limited. Breakfast had same menu/items for 10days of our stay! However stay was comfortable and hassle free.

I wasn't able to keep the room cool. I was awake a lot due to this. The breakfast was not very good. Otherwise the hotel was nice!

乾淨整齊、四人房房間很大，住起來非常舒服。

This place is really good considering what I spent for the room. I had a lower level room and it faced a courtyard. Pro's: 1) Reasonablly priced rooms 2) Breakfast was decent 3) On site coffee shop serving expresso drinks! Nuetral: 1) Parking can be tight around you room when they have events Con's: 1) Kind of out away from anything. I thought there was a brewery nearby. but when I drove over there it was closed. Kept driving to downtown Ashland for food/drink. 2) Furniture in room is a bit dated and wore out.

The hotel staff were great, the place was so clean and engaging. The continental breakfast had a variety of offerings. Our room was very comfortable. The balconies off each room are a treat. We had a very nice stay and hope to have an excuse to go back soon.

After reading the review comments, I booked the hotel knowing that I might not get great service and to avoid the free breakfast. We were only staying one night and the price was low. Check-in took some time but wasn’t terrible. We stayed in a premium king room and it was very spacious I liked it. The room overlooked the pool. About 10 kids were playing in the pool. Where their parents were was anybody’s guess since the kids played a raucous game of Marco Polo until 10pm. But thankfully the hotel shut down the pool promptly at 10 and I had a quiet night’s sleep.

Under new ownership since March, this hotel has had a mass exodus of employees. So…no bar. Restaurant is open intermittently from 11:30 to 2:00. Housekeeping only occurs on the third day of a stay. Breakfast is a joke with rotted fruit and virtually no healthy options except cheerios. No yogurt, no other fruit except overripe oranges. Hotel staff is clueless about where to dine or drink. Forget this one until management gets it’s act together.

The hotel itself seemed nice and had we reserved a typical room it probably would have been satisfactory but we reserved the Manhattan Suite which was clean and lovely but didn’t have the functionality that we had upgraded for. That being a separate living area from the bedroom and a bar/kitchenette. We had to buy a corkscrew to open a bottle of wine and then there were no wine glasses among the bar glasses. Given that there are vineyards all over the area it seems that wine glasses and a corkscrew would be the most basic of items to have on hand. There is a kitchenette and a dining room table but no other kitchen or bar ware were provided. The whirlpool tub and shower were wonderful and very relaxing. The bedroom doors were glass and offered no privacy. If one person wanted to nap the only way to darken the room was to close the living room curtains. So the person not napping would still be left in the dark. That is one reason why booking a suite with a separate room is worth spending the money. The dresser is not in the bedroom, it’s is near the main door on the other side of the suite. So half our clothes were in the closet and the other half across the suite in the dresser. The suite is decorated well and decor, not functionality seemed to be the priority. Breakfast was subpar. The biscuits and potatoes were hard and dry and the a portion of the grapes were rotten each day. There were Quaker oatmeal packets. And on the day they served bacon it was gone an hour before breakfast ended. We are unlikely to stay here again.