Hotel Jerome, Auberge Resorts Collection

Great experience overall. Hotel Jerome is well-located in Aspen, and the two bars in the hotel are great and a lot of fun. The skiing recommendations and equipment rentals were also great and easy. Mathew, the manager, particularly went out of his way to make sure we had a great stay, and the concierge team ensured we had great dining options throughout our stay.

The hotel is immaculate, the staff and the service is the very best, while being casual and familiar. It's an amazing hotel in an equally appealing town center. Every member of the staff was not only polite and kind but felt interested in my plans while on property.

We stayed at Hotel Jerome over Thanksgiving week and genuinely enjoyed our time there. The hotel was located in a convenient spot in downtown Aspen, and everything we wanted to check out in town was just a quick walk away. The hotel staff almost always greeted us and checked in to see if we were enjoying our stay. The one thing I did not like was the automatic 22% gratuity added to every dining bill. While I did appreciate that the servers pointed this out to us when providing the check, there was no option to reduce the gratuity percentage to a level we believed to be appropriate based on the level of service received. While we probably would not have adjusted it for most experiences, there were a few occasions where 22% simply was not warranted. The hotel has a fantastic vibe, and it's history is steep. I did feel like some of the common areas could have been cleaned up (dusted, mirrors wiped down, etc.), particularly for an Auberge resort. Let me be clear though, the rooms were very clean and nicely maintained. Overall, it was an enjoyable experience.

Great experience. Historical luxury. Excellent staff. Supreme cocktails. Hot Tub. Boot shine service. Room snacks. Proximity to the skiing. Thank you for an excellent experience. We will be back. The Lexus fleet is an extra nice touch. What a ride.

The hotel is beyond expectations. The staff is friendly and helpful. The dining is excellent, and we thoroughly enjoyed our stay. The location of Hotel Jerome is perfect, it is right in the middle of everywhere you would want to go. There is a convenient store right next door should you need anything. The room is spacious and the view of the mountains outside our window was gorgeous.

Memorable historic hotel with incredible restaurant scene. The rooms were comfortable, beautifully decorated with a curated selection of antiques and items that make it feel collected and cozy. Very much enjoyed our stay and will certainly be back. The Prospect restaurant hosted a 7 course tasting menu that showcased local fare with a wonderful wine and cocktail selection. Staff are warm and welcoming, from a welcome cocktail at check in to a courtesy car to help with exploring town, wonderful overall. Highly recommend!