Citymax Hotel Aswan

Citymax Hotel Aswan recensioner

Citymax Hotel Aswan

3VWX+X88, Kornish Al Nile, Sheyakhah Thalethah, Aswan, Aswan Governorate, 81718, EgyptVisa hotellinformation
Citymax Hotel Aswan
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Gästrecensioner

3.9/5
Bra
50 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.6
Service4.1
Renlighet4.0
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Alla recensioner(50)
Positiva recensioner(41)
Recensioner med foton/video(15)
Vänlig ägare(14)
Utmärkt läge(13)
Bekvämligheterna var genomsnittliga(11)
Praktiskt läge(9)
Fin utsikt(8)
Utmärkt vistelse!(7)
Negativa recensioner(9)
Cathy SH Lin
Standardrum
Bodde på juli 2024
Familj
29 recension
4.7/5
Otroligt
Publicerades 27 aug. 2024
We stay 2 nights here to go to Abu Simbel temple. The staff is friendly and helpful. Good experience with day trip and tour with the help from hotel.
Översätt
Svar från boendet: Thank you for your wonderful review! We’re thrilled to hear that you had a good experience during your stay and that our staff was friendly and helpful. It’s great to know that you enjoyed your day trip to Abu Simbel and that we could assist in making your visit memorable.We hope to welcome you back for another stay in the future. Safe travels!
Thunyaporn
Standardrum
Bodde på mars 2024
Res med vänner
4 recension
3.7/5
Publicerades 8 maj 2024
It’s ok for the price. When we stayed, the electric is shut down for 20 mins. But the location is good though.
Översätt
Svar från boendet: We're glad to hear you found our location to your liking. We apologize for the power outage during your stay and appreciate your understanding.Your insights are valuable to us as we strive to improve our services. We hope to welcome you back for an even better experience in the future!
Neihai
Executive-svit
Bodde på feb. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 23 mars 2024
Everything was great. Especially the location was the best.
Översätt
Svar från boendet: We’re pleased to hear that you enjoyed the night view of the Nile from your balcony. However, we apologize for the noise and sound insulation issues you experienced during your stay.Your comments are important to us, and we’ll work to address these concerns for a more comfortable experience in the future. We hope to welcome you back soon!
Gästanvändare
Standardrum
Bodde på mars 2024
Res med vänner
3 recension
3.5/5
Publicerades 8 maj 2024
facilities quite old, the staff quite nice
Översätt
Svar från boendet: Thank you for your feedback! We’re glad to hear that you found our staff to be nice and helpful. We appreciate your comments regarding the facilities, and we are actively working on improvements to enhance our guests' experience.We hope to welcome you back soon and provide you with an even better stay!
Ruilian
Standardrum
Bodde på mars 2023
Res med vänner
6 recension
5.0/5
Enastående
Publicerades 2 maj 2023
good hotel with good service and cleaning sheet. the cruise is across the hotel
Översätt
Svar från boendet: Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our service and cleanliness. It’s great to know that the convenience of the cruise location added to your experience.We hope to welcome you back soon for another pleasant stay!Hotel Management
Gästanvändare
Juniorsvit, 1 sovrum, flodutsikt
Bodde på dec. 2024
Familj
20 recension
3.7/5
Publicerades 7 feb. 2025
酒店位置不錯，就在尼羅河旁。但酒店設施比較陳舊，衞生也一般，第一晚有蚊子。早餐還可以，但阿斯旺的酒店價格普遍較高，這也是沒辦法的選擇。
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you enjoyed our location by the Nile River. We sincerely apologize for any discomfort caused during your stay regarding the facilities and hygiene. Your comments are very important to us, and we will address these concerns to improve the experience for our future guests. We are also working on ensuring a more comfortable environment for everyone. We appreciate your understanding and hope to welcome you back again for a better experience.
Braydenfengfeng
Executive-svit
Bodde på sep. 2024
Res med vänner
12 recension
2.5/5
Publicerades 3 okt. 2024
房間就是普通的商務酒店（類似3星）的環境。味道非常難聞。位置還不錯，在尼羅河邊。花灑是災難。衞生條件還算過得去。早餐有雞蛋，風景還不錯。ps：最關鍵是房間很難聞！！
Översätt
Svar från boendet: Thank you for taking the time to provide us with your feedback. We sincerely apologize for the unpleasant experience you had regarding the room's smell and the shower conditions. We take such concerns very seriously and are already addressing these issues to ensure a more comfortable experience for all our guests.We're glad you found the location convenient and enjoyed the view of the Nile and breakfast offerings. Please rest assured that we are working on improving our facilities, especially focusing on sanitation and maintenance. We appreciate your input, and we hope to provide a much-improved experience during your next stay. Thank you for helping us get better!Hotel management
Anonym användare
Standardrum
Bodde på aug. 2024
Ensamresenärer
15 recension
4.0/5
Mycket bra
Publicerades 3 sep. 2024
酒店位置不錯，就河邊上。門口左前方不遠有麥當勞，再往前走10分鐘有肯德基，肯德基河對面是網紅飯店。離火車站很近，出門右手邊走5-7分鐘就到。 酒店環境一般，國內多年前7天都不如，床睡的還算舒服，空調給力。插座可以直接插國內的，也有use充電口。
Översätt
Svar från boendet: Thank you for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed our convenient location near the river and various dining options, as well as the comfort of the bed and the efficiency of the air conditioning.We appreciate your comparison with other hotels and take your comments on the environment to heart. We are continually working to enhance our facilities to better meet our guests' expectations.We hope to have the pleasure of welcoming you back in the future, and we’ll strive to make your next visit even more enjoyable.
Zhangyemeng
Dubbelrum
Bodde på sep. 2024
Res med vänner
10 recension
5.0/5
Enastående
Publicerades 7 nov. 2024
酒店就在尼羅河邊，是尼羅河流經阿斯旺最美的一段，日落時看尼羅河上三角風帆船美景十分方便。酒店內部環境温馨舒適。
Översätt
Svar från boendet: Thank you for your kind words! We’re delighted to hear you enjoyed our location by the Nile River and the beautiful views of the sailboats at sunset – it truly is a magical sight. It’s also wonderful to know you felt comfortable and welcomed in our hotel environment. We look forward to welcoming you back to Aswan for more memorable moments by the Nile!
LeonardoLeonLeo
Dubbelrum
Bodde på okt. 2024
Res med vänner
4 recension
4.7/5
Otroligt
Publicerades 17 nov. 2024
位置優良，房間不錯，接待人員友善，早餐也可以，清潔良好，更加有天台可以看風景。是阿斯旺性價比高的酒店
Översätt
Svar från boendet: Thank you so much for your detailed review! We're thrilled to hear you enjoyed our excellent location, comfortable rooms, friendly staff, and scenic rooftop. It's great to know you found our hotel to be cost-effective. Your feedback on breakfast is noted, and we’ll work on enhancing it. We hope to have the pleasure of welcoming you back in Aswan!
ZhangpengPatrick
Juniorsvit, 1 sovrum, flodutsikt
Bodde på sep. 2024
Ensamresenärer
87 recension
4.7/5
Otroligt
Publicerades 15 okt. 2024
位置不錯，在阿斯旺火車站附近，樓下過對面就是尼羅河，去老瀑布酒店步行約25分鐘，就是感覺地毯比較臟，隔音也不是很好。
Översätt
Svar från boendet: Thank you for taking the time to share your feedback. We're glad you appreciated our location near the Aswan Railway Station and the scenic views across the Nile. We sincerely apologize for the issues you experienced with the carpet cleanliness and sound insulation. Your comments are valuable to us, and we will address these matters with our housekeeping and maintenance teams to ensure future improvements.We hope to welcome you back soon and provide an even better experience. Please don't hesitate to reach out if there’s anything we can do to assist further.Hotel Management.
Anonym användare
Dubbelrum
Bodde på sep. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 4 okt. 2024
雖然節假日房費比較高但是設施服務都很不錯，而且位置非常便利，附近就有麥當勞商場，遊輪搭乘點等。景色也相當不錯，可以遠眺尼羅河。
Översätt
Svar från boendet: Thank you so much for your kind feedback! We are delighted to hear that you enjoyed the facilities, services, and our prime location near key attractions like the McDonald's mall and the cruise ship boarding point. Regarding the room rates during the holidays, we understand your concern, and we're continuously working to enhance the value of your experience. We are currently in the process of improving our facilities to ensure an even better stay for our guests in the future. Your feedback is invaluable in helping us achieve that. We hope to welcome you back soon and show you the improvements we've made!hotel management.
Gästanvändare
Juniorsvit, 1 sovrum, flodutsikt
Bodde på nov. 2024
Familj
2 recension
2.0/5
Publicerades 16 jan. 2025
예약한 방을 업그레이드한다는 말에 감사를 표했으나 실은 크기가 큰 방일뿐 해가 안들어오는 어둡고 냄새나는 방이었습니다 아마도 체크인할 때 호텔측이 추천한 투어를 거절한 것과 무관하지 않은 것 같아요
Översätt
Svar från boendet: Thank you for sharing your feedback. I'm sorry to hear that the room did not meet your expectations. We always aim to provide the best possible experience for our guests, and I will make sure to pass your comments on to the management team. If you have any further concerns or if there's anything we can do to improve your stay, please don't hesitate to let us know."
Gästanvändare
Dubbelrum
Bodde på sep. 2024
Par
2 recension
0.5/5
Publicerades 13 okt. 2024
這輩子住過最差的酒店，衞生條件讓人害怕，一開門就見到廁所3隻大蟑螂。陽台門乾澀，很難開關，而且無法完全關閉，灰塵非常大，外面也很吵。洗澡的水跟下雨似的，而且是微微細雨，毫不誇張，水壓非常小，還是頭頂固定花灑，別想洗乾淨下半身，這種酒店竟然也要一晚上700元，真的太誇張了，在離開埃及之前必須來給個差評！
Översätt
Svar från boendet: We are truly sorry to hear about your unpleasant experience during your stay with us. Please accept our sincerest apologies for the issues you encountered, including the sanitation problems, balcony door malfunction, dust, noise, and the unsatisfactory water pressure in the shower. This is certainly not the level of comfort and service we strive to provide. Your feedback is extremely important to us, and we take it seriously. We have already initiated an immediate investigation and will address these concerns with our housekeeping and maintenance teams to ensure such issues do not recur. We understand your frustration, and we regret not meeting your expectations. If there is any further way we can assist or improve your experience, please don't hesitate to contact us. We hope you might give us another chance in the future to provide you with the quality experience you deserve. Hotel Managenet.
Gästanvändare
Dubbelrum
Bodde på sep. 2024
Par
12 recension
3.2/5
Publicerades 7 okt. 2024
設施老舊，硬件條件不如國內如家漢庭等快捷酒店，但是阿斯旺沒辦法就這樣，一千以內的酒店基本都這破條件，想好一點就得2000RMB+，還在服務還算熱情，隊友腸胃炎打車去醫院，前台看出異樣上來詢問主動説幫我們叫上門醫生，還跑腿幫我們去買葯。
Översätt
Svar från boendet: Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the facilities not meeting your expectations. At our hotel in Aswan, we strive to provide the best possible service and hospitality despite the limitations of our facilities, especially in comparison to larger chain hotels like Home Inn and Hanting.We are pleased to hear that our service team was able to assist your teammate during a medical emergency with warmth and efficiency. Your recognition of their efforts means a lot to us. Please rest assured that we take your comments seriously and will continue to work on improving our facilities and services to better accommodate our valued guests like yourself.Should your travels bring you back to Aswan, we hope to have the opportunity to welcome you again and demonstrate our commitment to providing a comfortable and caring experience. Hotel Management.