Pyramisa Island Hotel Aswan

Pyramisa Island Hotel Aswan recensioner

Pyramisa Island Hotel Aswan

3VHH+GW, Sheyakhah Oula, Aswan, Aswan Governorate, 99999, EgyptVisa hotellinformation
Pyramisa Island Hotel Aswan
Pyramisa Island Hotel AswanPyramisa Island Hotel AswanPyramisa Island Hotel Aswan
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Gästrecensioner

3.8/5
Bra
88 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.4
Service3.8
Renlighet3.8
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Alla recensioner(88)
Positiva recensioner(68)
Recensioner med foton/video(34)
Bekvämligheterna var genomsnittliga(20)
Fin utsikt(16)
Utmärkt vistelse!(13)
Vänlig personal(12)
Erbjuder upphämtning/avlämning(9)
Elegant miljö(8)
Negativa recensioner(20)
Gästanvändare
Enkelrum med Nilen-utsikt
Bodde på dec. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 29 jan. 2025
Perfect stay... I enjoyed the location for the free transportation from or to the island... the port is in a place near to everywhere... the restaurant staff and housekeeping was very freinly in addition to the guest relation Christine ... but the reception staff was very rude and unfreindly and non cooperative... But Christine always recovering the obstacles... The breakfast was ok the room service food was good i have ordered club sandwich,salad and fetuchini it was ok Thank you really for all the staff except the reception
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Wojianvrendepanghu
Chalet med utsikt över trädgården
Bodde på feb. 2025
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 22 mars 2025
Very good, beautiful environment, it is a hotel worth visiting
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Gästanvändare
Rum Standard med utsikt över trädgården(2 enkelsängar)
Bodde på dec. 2024
Res med vänner
4 recension
3.2/5
Publicerades 5 jan. 2025
On an island, an older hotel that could use some upgrades and refurbishment. Very easy to get to with a ferry every 15min. Good options are poor at the hotel.
Översätt
Svar från boendet: Dear valued guestThank you for choosing our hotel and let us extend our deepest apology for any inconvenience that happened. we take our guest comments in great care, and we appreciate them all; we hope to welcome you again.Best Regards,Hotel Management
Gästanvändare
Standard Dubbelrum Nilen Utsikt
Bodde på apr. 2024
Familj
1 recension
3.0/5
Publicerades 7 maj 2024
The Location is amazing , the rooms was not clean at all the hotel needs renovation from doors to windows to bathrooms to ....... the mattress was very bad at the morning i have a back pain i asked to change it but they never changed. same breakfast for 3 days the stuff was good and helpful
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We’re pleased you enjoyed the location and appreciated our staff’s hospitality. However, we sincerely regret that the room cleanliness, facilities, and mattress did not meet your expectations. Your concerns have been noted, and we will address them with our team to improve our guests’ experience.We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,
Yujie
Chalet med utsikt över trädgården
Bodde på sep. 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 2 nov. 2023
Excellent experience. The hotel is located on a island in the river Nile, with beautiful sunrise scene and have friendly staff.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Gästanvändare
tvåbädds chalet med trädgårdsutsikt
Bodde på nov. 2024
Par
5 recension
2.7/5
Publicerades 4 jan. 2025
Staffs are unhelpful. Not worth it!
Översätt
Svar från boendet: Dear valued guestThank you for choosing our hotel and let us extend our deepest apology for any inconvenience that happened. we take our guest comments in great care, and we appreciate them all; we hope to welcome you again.Best Regards,Hotel Management
Wesley Kyle Howard
Chalet med utsikt över trädgården
Bodde på jan. 2024
Par
2 recension
4.2/5
Mycket bra
Publicerades 11 feb. 2024
Hotel is a bit old , so the doors don’t close well and the shower head was degraded and broken , so the bathroom was flooded after a shower . Otherwise no complaints , great hotel . Just needs a little upgrade
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We’re glad you enjoyed your stay overall. We appreciate your comments regarding the room conditions and will address these issues to improve our facilities. Your input is valuable, and we hope to provide an even better experience next time.
Gästanvändare
Bodde på juni 2023
Res med vänner
2 recension
2.0/5
Publicerades 12 juli 2023
The hotel rated itself as 5 star but it should be only 2 Stars as everything is damn old and service is super bad . The entrance door to room is very old and not very well functioning. The toilet door, balcony door are super old and my room door is broken . The bedsheet is not clean , stained and extra bed was so damn old . Toilet is dirty and stain . It is equal to a guest house . The staffs are not friendly and do not know exactly all information even opening hour of each restaurant. When we checked in, they do not know which room is available, keep switching and mess around with other clients room number. Don’t stay at this hotel !!! They cheat and all photos posted are many year ago.
Översätt
Svar från boendet: Dear valued guest,We apologize for the unacceptable experience you had at our hotel. We take your feedback seriously and are deeply sorry for the issues with your room, including the old and malfunctioning doors, dirty and stained toilet and bedsheet, and the broken room door.We also apologize for the poor service you received from our staff, including their lack of knowledge and friendliness. We understand that this is not the level of service you expect from a 5-star hotel.We want to assure you that we will take immediate action to address these issues. We will renovate our rooms and facilities to ensure they meet our standards. We will also provide training to our staff to improve their knowledge and service skills.Regarding the photos on our website, we apologize for any misleading information. We will update our photos to reflect the current state of our hotel.Once again, we apologize for your disappointing experience. We hope you will give us another chance to serve you better in the future.Best regards,
Pravin Madhavan
Rum Standard med utsikt över trädgården(2 enkelsängar)
Bodde på dec. 2023
Familj
1 recension
2.5/5
Publicerades 10 jan. 2024
Hotel is very old and located on an island which makes it a tad bit inconvenient even though a free ferry service is provided. The rooms were dusty and very old, and facilities were average. I would not recommend staying here again.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We regret that the room conditions and overall experience did not meet your expectations. While the island location offers a unique setting, we understand that it may be inconvenient for some guests. Your comments regarding cleanliness and facilities have been noted, and we will work on improvements. We appreciate your input and hope to provide a better experience in the future.
HAMZA ALAWADAT
Bodde på juli 2023
Annat
3 recension
3.2/5
Publicerades 22 aug. 2023
Very old hotel not like the photo
Översätt
Svar från boendet: Dear valued guest,Thank you for sharing your feedback. I apologize that our hotel did not meet your expectations, particularly in regards to the discrepancy between our photos and the actual state of the hotel.I would appreciate it if you could provide more details about your stay, so I can better understand your concerns and make necessary improvements.Best regards,
jiyusha
Standard Dubbelrum Nilen Utsikt
Bodde på jan. 2024
Annat
4 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
thanx pyramisa
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Danjiyou
Enkelrum med Nilen-utsikt
Bodde på dec. 2024
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 12 feb. 2025
需要坐船上島，船也很快一般十幾分鍾一班，會經過阿加莎看到的美景，所以非常值得 尼羅河景房看日出也很棒 酒店也挺乾淨的，設施也不像説的那麼差， 5星級酒店國內四星的感覺，外面很漂亮 早餐就是甜品很多，吃些蔬菜沙拉補充維生素 唯一就是我放在床頭的安眠葯被打掃衞生的拿走了
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Gästanvändare
tvåbädds chalet med trädgårdsutsikt
Bodde på dec. 2024
Annat
17 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
酒店有24h免費接駁船，碼頭地址在pyramisa isis island pickup point。要不是老瀑布酒店的尼羅河景過於驚艷，否則住在這一島一店，享受世外桃源般的假期生活也是足夠愜意了。
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Gästanvändare
Rum Standard med utsikt över trädgården(2 enkelsängar)
Bodde på dec. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 28 jan. 2025
酒店非常好,網球場，游泳池,高爾夫球場都配備有。風景很好，一開窗就能看到尼羅河。床也很軟，而且還免費多送了兩張被子，兩個枕頭。就是再要就要1000多磅，有點貴。早餐也很不錯。酒店也很便宜。
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again.Best Regards,Hotel Management
Anonym användare
Chalet med utsikt över trädgården
Bodde på feb. 2025
Annat
41 recension
5.0/5
Enastående
Publicerades 25 mars 2025
酒店在一個小島上，出門都有小船等着，每天進出坐小船遊尼羅河很爽，兩邊風景很美，酒店很大，本身在酒店轉轉也不錯，房間設施一般，
Översätt
Svar från boendet: Dear Valued Guest, Thank you very much for choosing our hotel and for posting your valuable feedback. We are happy to get a chance to accommodate you and to provide you with the highest level of hospitality; we hope to welcome you again. Best Regards, Hotel Management