Saad Zaghloul, Sheyakhah Thalethah, Aswan, Aswan Governorate, 81511, EgyptVisa hotellinformation
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Gästrecensioner
3.4/5
34 recension
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We stayed here one night after visiting Abu Simbel. It is a small hotel with very friendly and welcoming staff. They were able to speak fluent english. Room was small but comfortable and spotless. They even helped us order a vegetarian pizza from a nearby restaurant
Översätt
Gästanvändare
Bodde på feb. 2024
Annat
4.0/5
Mycket bra
Publicerades 19 feb. 2024
The hotel is the perfect spot to roam around the city in a budget. It is in the center of the city and you can find all your needs accessible and in readonable prices. Mona the receptionist and everyone at the front desk was super friendly. Mona was really helpful in arranging our bus tour to Abusimble and to our final airport destination and for giving recommendations about the best food places nearby The drawback of the hotel is the noise coming from street shops and local vendors but it was managable once we submitted a complaint about it.
Översätt
Gästanvändare
Bodde på okt. 2023
Annat
1.0/5
Publicerades 13 okt. 2023
I don't recommend this hotel. When I arrived, the reservation team told me that there is no refund if I paid the full amount and decided to check out before the resident period, so the recommended to pay on daily basis. After 2 days of my resident, they informed me that the rate has increased suddenly based on a decision taken by the finance manager. The breakfast is very poor and repeated daily. the late check out cost you half night fees. the facilities are not comfortable at all. The only good thing in the hotel is the reception team, and to be more specific, only 2 females from the reception. لا أنصح بالنزول في هذا الفندق، عند الوصول قام مسئولي الحجز بأنني إذا كنت غير متأكد من تاريخ المغادرة فيوصى بالسداد يومياً لتجنب خصم كامل المبلغ المستحق في حالة حجز فترة معينة والمغادرة قبلها لأنه غير مسموح بإسترداد مبالغ مالية، وفي أثناء إقامتي أبلغوني أن سعر الغرفة قد إرتفاع فجأة وبدون أي مقدمات. بالإضافة إلى ذلك فإن المستوى العام للفندق لا يرقى إلى سعره. الميزة الوحيدة بالفندق هي موظفي الريسبشن.. الفرش ضعيف جداً، الفطار عبارة عن طبق فول وقطعة جبن وخيار ورغيفين خبز يومياً. المغادرة المتأخرة تستوجب دفع مبالغ إضافية
Översätt
Gästanvändare
Bodde på mars 2023
Affärsresenärer
5.0/5
Enastående
Publicerades 6 mars 2023
Cleopatra Hotel is wonderful place to stay. All staff persons Mona, Omnia, Manar and its General Manager Mr Alla -are well mannered and disciplined . Food quality is nice and cleanliness up to the mark.😊
Översätt
Gästanvändare
Bodde på feb. 2023
Annat
3.0/5
Publicerades 13 feb. 2023
The hotel is situated in a good location which is closed to the mall and railway station. Staffs are very friendly and helpful, especially the housekeeper. She left a Thank You note when I put some tips on the table for her. The room is very basic with no free water, kettle and coffee bag/tea bags provided. TV channels are limited but have English movies to watch. The bathroom needs some upgrading and the shower area is very small and difficult to bath. Hot water supply is good. The carpet is very dusty as well as the table and chair outside the balcony. The hotel needs to work on all the doors as I have to use strength to open and close which create a lot of noises. During my stay, my neighbours came back very late and were banging the doors in the middle of the night which disrupted my sleep. The restaurant doesn't open till late as told. I went down at 5pm and was told that they do not serve dinner but there were few groups of local tourists sitting there. Overall it is still an ok hotel but needs some improvement on their premises.
Översätt
Gästanvändare
Bodde på jan. 2023
Par
5.0/5
Enastående
Publicerades 31 jan. 2023
The hotel was clean, it had all the basic necessities, the location Great! But the best part of our experience was the amazing staff members. Specially Ahmed Shahawy the hotel manager. My wife and I were supposed to stay for only one night, but she ended up getting sick with bronchitis and laryngitis. She ended up in the emergency room. Ahmed was there with us every step of the way, he took us to the hospital, to the specialist, to the pharmacy and back to the hotel. He accommodated us on a bigger more comfortable room. I tried to give him a $200 USD tip but he refuse the tip. He said “I am just doing my job” We had to extend our stay for a week or so or until my wife was strong enough to travel. Every day we were there, the staff members asked how my wife was doing, they went out of their way to make special teas and food that were not in the menu and took it to our room. I also like to thank the night staff clerk who went in on his day off to take my wife and I to the follow up appointments to translate. Unfortunately I can’t remember his name. I attempted to tip him and his response was “ no need for that, it was my pleasure to help you”. We were treated with care and kindness and for that we will always we grateful.
Översätt
Gästanvändare
Bodde på jan. 2023
Par
4.0/5
Mycket bra
Publicerades 31 jan. 2023
Hotel is good and staff are polite. We went for Abu simbel, Philea temple and high dam with hotel provided Cab. For Abu Simbel they charged 400 Egyptian pounds and 350 Egyptian pounds for philea temple and high dam. It’s good and throughout stay we enjoyed
Översätt
Gästanvändare
Bodde på dec. 2022
Annat
4.0/5
Mycket bra
Publicerades 3 dec. 2022
Was looking for cheap and clean hotel to sta for 2 nights at Aswan while in business . Saw several 1 star and hostals but didnt like any. Then decided to look at this one. Find it a good deal for price and quality almost same price as hostals but include nice breakfast and rooms are really clean. First night thought to try superior room but find no big difference after check in by few hours and the economy room.with terrace. So asked to move stay to economy with terrace but manager refsed and say i can switch only next morning. Thanks to God I paid only one night upon check in. So next morning after breakfas moved to economy room. Rae is cheap. Room is good. Bit old but very clean and also very clean bed cheats and toilet. Breakfast was not buffet style due to very low reservations on these days. The offer few cheese clices, one boiled egg, one triangular cheese, one plate of fava beans (Foul), one yougurt , one butter, one honey, one Jam as well as bread. Tea and coffee are free on buffet. Service in restaurant is very good, very nice and polite waiters, asked them to change boiled egg to omlet, and to heat up.fava beans more and get me more bread they did all wih nice smile. I really liked the hotel for the value paid and service. Also front office staff are very nice and helpfull. Room service and house keeping are very good and polite. Really recommended
Översätt
Gästanvändare
Bodde på maj 2023
Annat
3.0/5
Publicerades 30 maj 2023
Mauvais rapport qualité prix. Bel hôtel avec de bons services et du personnel disponible et très agréable mais l’infrastructure est vieillissante. Bien placé, pas loin de la gare, du souk, de l’embarcadère pour l’autre rive. A distance de marche de beaucoup de restos. Chambre 207 au 2ième étage. Nous avons été surclassés dans des petites suites rénovées (ouf). Grand espace, deux balcons, moquette au sol, bonne. literie. Mais, le frigo ne fonctionnait pas correctement, impossible de refroidir une bouteille d’eau (mais on peut en acheter à n’importe quelle heure du jour et de la nuit dans le bar du petit déjeuner). Climatisation très bruyante dont il manquait la grille … Salle de bain sans mitigeur, pommeau de douche fixe et rideau de douche fixé en dehors du tub donc impossible de ne pas inonder le sol … Insonorisation pratiquement inexistante donc pas facile de fermer l’œil quand la rue s’anime la nuit (souk). Très bruyant. Déjeuner plus que commun … servi à table, pas beaucoup mieux que les déjeuners basiques à emporter. Problème de Wifi.