Rakuten STAY Atami

Room was nicely designed with a sofa corner and terrace. There was also a free drink corner and rooftop terrace. However, there was only indoor onsen and this is a self service hotel without any staff on site for reservation.

No staff at the reception. All concerns and check in process will be done thru their online counters.

Newly opened hotel in the heart of Atami town. Recommend it as the room is very modern and clean. Spacious for Japanese hotel standards

Although some people may feel that it’s a hassle to do online check-in without a ‘proper’ hotel front desk assistance, we didn’t have any issues. We could submit our personal details via our mobile phones anywhere anytime prior arriving. Then upon arriving, using the PIN sent to our emails, we could smoothly enter the entrance. At the lobby, there were tablets, for each guests to take their picture for verification to the information we had submitted beforehand. Then we were connected to a call centre which asked us some simple questions then it was done. We loved that there were free flow of hot & cold drinks, alcohol and non-alcohol, free flow chocolates/sweets/japanese nuts available. We were a group of 7, so we used the common space for our meals. The rooms were huge for Japan standards with a small sink, dining table attached. Each booking came with a car park lot. The car park is just a 2-3 minutes drive away and we just parked accordingly to our room number. I cannot be more pleased with my stay here and will definitely recommend friends to stay here.

Great location, large room, very good for family stay

チェックインは意外とスムーズでした。部屋も広くて使いやすかったですが、微妙だなと思った点は以下の通りです。リピートはしないかもしれません。 ・大浴場のロッカーが8つ中2つ故障している。 ・洗い場が4つしかなく基本的に立ってシャワーを浴びるスタイル。椅子はあるけどシャワーフックと高さが合わないので使いにくい。洗い場のブース内に鏡がない。 ・お湯の温度が熱くて入っていられない。周りの人も同じ反応でした。排水の音がゴウゴウうるさくてヒーリングミュージックは聞こえない。 ・自動販売機にアルコール類が一切無い。ラウンジのフリードリンクは22時で撤去されるのでコンビニで買い忘れると面倒。