Hotel Colinas del Sol

Arrived in CR after a long flight and booked our first night here before trekking up to La Fortuna the next day. Perfect spot, and not too far from the airport but far enough to get a taster of driving in Costa Rica for the first time. Got a little lost then found our way, and was made to feel very welcome when we reached the hotel. Due to a large party of schoolchildren the kitchen was closed but the staff did offer to make us food but to be honest all we needed was a few beers and an early night. After a good night sleep the breakfast was good, very traditional and off we went to start our adventure. A great way to start the holiday, thank you so much!

We went there to spend the day at the pool bar and eat. We didn’t know we had to bring our towels thinking it’s an hotel we are paying for the pool they will give us some. We got told no I asked to speak with the manager and he was so rude saying it was for the guest only 😱 They are charging for the pool and we wanted to spend the day there but we went eat and drink elsewhere. I will never go back there

We checked in to room 11, at the end of the upper unit. After fiddling around for 10 minutes trying to make the ceiling fan work I took the remote to the front desk. New batteries did the trick, but even on high, the fan was useless, barely rotating at all. We showered b4 going out and found the shower drain to be dreadfully slow. How can any housekeeper clean a shower and not recognize such a problem. We came home later than expected, arriving close to midnight, and found the front gate locked. We used the intercom for 15 minutes trying get someone to answer and thankfully the door just opened. At about 1 a.m. people in the next room came home; we could every word spoken (for next hour). So in short, poorly maintained room with useless ceiling fan and paper thin walls. Oh, and no warm water for our morning showers. I gave it 2 stars and instead of one because the breakfast was simple but very nice and the breakfast staff and front desk staff were friendly and helpful. Still have no idea how we gained entry thru the gate and would not return.