Hotel Colinas del Sol

This is a wonderful place. They met our accessibility needs. Rooms were clean, linens were great, coffee machine in room. They helped with our food delivery order. Cynthia , at the desk, was so nice and professional. Good value for the price.

We went there to spend the day at the pool bar and eat. We didn’t know we had to bring our towels thinking it’s an hotel we are paying for the pool they will give us some. We got told no I asked to speak with the manager and he was so rude saying it was for the guest only 😱 They are charging for the pool and we wanted to spend the day there but we went eat and drink elsewhere. I will never go back there

Hotel Colinas Del Sol is rated as a 3-star hotel, so my review is with that expectation. The various English-speaking staff we met (Cynthia, Tracy, Rudolfo, and others) were wonderful. Tracy especially as she helped me get my wife's phone from the taxi company when it was accidently left in it. The room was fine, and while the AC was a bit less powerful than I expected, it was perfectly adequate for the villa size. The resort itself is quant, but outdated. We met the family owners, and appreciated their hard work in maintaining the family business. We walked to the center of town daily and took a taxi to the Farmer's market. Other reviews have complained about the outside animal noises, but for the most part, it was peaceful for us. One specific note: Some menu items had no detail, but the cooking staff did their best to dress the food up. i.e. mushroom sauce on the filet mignon, “nachos” had additional condiments such as ketchup and mustard. If you have restrictions, be specific. Definitely a place we would recommend and return to.

We checked in to room 11, at the end of the upper unit. After fiddling around for 10 minutes trying to make the ceiling fan work I took the remote to the front desk. New batteries did the trick, but even on high, the fan was useless, barely rotating at all. We showered b4 going out and found the shower drain to be dreadfully slow. How can any housekeeper clean a shower and not recognize such a problem. We came home later than expected, arriving close to midnight, and found the front gate locked. We used the intercom for 15 minutes trying get someone to answer and thankfully the door just opened. At about 1 a.m. people in the next room came home; we could every word spoken (for next hour). So in short, poorly maintained room with useless ceiling fan and paper thin walls. Oh, and no warm water for our morning showers. I gave it 2 stars and instead of one because the breakfast was simple but very nice and the breakfast staff and front desk staff were friendly and helpful. Still have no idea how we gained entry thru the gate and would not return.

My wife and I stayed 11 days in this hotel that is surrounded by beautiful gardens and nestled in a sample of the rich and exotic nature that characterizes Costa Rica. We enjoyed not only a beautiful swimming pool but also a spacious and well-appointed Villa that overlooked a beautiful view. We greatly appreciated the hospitality of the managers Hartmut and Idali, as well as the careful and attentive service of all the hotel staff. Our special thanks to Maria and Daniela who took care of our Villa with great interest and dedication. We highly recommend Colinas del Sol, not only for a stopover in Costa Rica but to enjoy all the good and pleasant things that the hotel offers its guests. We will be back.

We arrived at lunchtime and checked-in. Thought we would have something to eat and the afternoon by the pool. They don't open the restaurant at lunchtime as advertised, we ended up getting a takeaway, followed by a quick visit to the pool, it is rundown and dirty. Didn't even go in the water. The room itself is like going back to the early 80's, the kitchen consists of a fridge, microwave and a toaster, nothing to cook with. The air-con doesn't work as the windows do not shut. We decided to try the restaurant for an evening meal with hopes of a few drinks. The menu is provided in plastic sleeves and is very simple, not the menu advertised online. Another takeway ordered for the evening. Counting down the hours until checkout. Clearly the owner has given up, this place is not for international travellers and could do with being bulldozed.