Best Western Plus Royal Mountain Inn Suites

This was a nice place for the money. Decent towels and bedding. Yucky toilet paper. Quiet building and neighborhood. Good for overnight stay while traveling.

Bathtub was not very clean. And this hotel needs to add additional grab bars to the tubs.

Our room is large, with a comfortable bed and couch, and is very clean and quiet. The internet and tv work well, and the refrigerator even has a small freezer space. Our only problem was that it is actually located on Business 31 and the address given on ******* is just route 31, so we drove all the way around on 31 then back through town on Business 31 to find it.

I had looked online to see if this property was pet friendly. When we arrived they told me it was not. The staff was polite but the rooms were dated and worn. There were iron marks in the carpet. Carpet was stained and worn. We were in a suite and the fold out couch was in terrible condition. Worn on the ends and springs were poking through. Definitely needed replacing.

Check the ice bucket The staff was very friendly, we did have one issue that was brought up to management. My on day two my wife went to go get ice from the ice machine. She took the ice bucket that was provided in the room only to get the ice machine to take the lid off the bucket to find a used condom in the bucket. We immediately took it to the front desk to let them know but was told that it would be brought to the house keeping but that there was nothing more that could be done due to us booking this trip though a 3rd party (**********) we will stay again but will make sure to check the whole room next time we decide to stay that was it can be sorted out before the 2nd night.

The staff was very friendly.Bed was comfortable but the pillows were not. I should of brought my own pillow from home. The pillows were very thick. Breakfast, area was very clean and great variety although the eggs,meat and sausage temperatures were not at requirement temp. They did have a microwave but we shouldn't have to use it.I would stay again but bring my on pillow and hope the temp was right on their breakfast foods.Over all great location with friendly staff.