Athenaeum InterContinental, an IHG Hotel

Athenaeum InterContinental, an IHG Hotel recensioner

Athenaeum InterContinental, an IHG Hotel

89-93 Syngrou Avenue, Athens, 11745, GreeceVisa hotellinformation
Athenaeum InterContinental, an IHG Hotel
Athenaeum InterContinental, an IHG HotelAthenaeum InterContinental, an IHG HotelAthenaeum InterContinental, an IHG Hotel
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Gästrecensioner

4.5/5
Utmärkt
288 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.5
Service4.4
Renlighet4.6
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Alla recensioner(288)
Positiva recensioner(283)
Recensioner med foton/video(38)
Utmärkta rum(55)
Utsökt frukost(53)
Stora rum(30)
Utmärkt läge(19)
Praktiskt läge(17)
Genomsnittlig ljudisolering(7)
Lätt att ta sig runt(7)
Många bekvämligheter(5)
Negativa recensioner(5)
Goh
Klassiskt rum
Bodde på jan. 2025
Par
21 recension
3.7/5
Publicerades 11 feb. 2025
Location a bit out from the City center, and the hotel surrounded felt a bit worrying to walk about. Old hotel, and really need to upgrade.
Översätt
Svar från boendet: Dear TXUSjukewdi****,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your feedback. We have taken note of your comment about the condition of the hotel and we would like to advise you that most of the hotel’s common areas have been recently renovated and we have also recently initiated renovations, which began on November 4th, with the aim of upgrading our guest rooms and enhancing the overall experience for our visitors. Regarding your comment about our location, we would like to advise you that the hotel is situated in a safe business and residential area, close to the city centre and just 150 meters from the nearest tram station and 600 metres from the nearest metro station. We thank you again for your valuable comments and we look forward to welcoming you back on a future visit to Athens.Yours sincerely,GeorgiaGuest Service Centre
Kayra Cangoz
Klassiskt rum
Bodde på dec. 2024
Par
13 recension
4.7/5
Otroligt
Publicerades 22 feb. 2025
The room was very spacious. Breakfast was really nice and there are lots of options to choose. The staff were really polite. Lobby was spacious and the bar area was also good. The beds were comfortable and large enough. Everything was great.
Översätt
Svar från boendet: Dear Kayra Cangoz,Thank you for choosing to stay at the Athenaeum InterContinental Athens and for sharing your positive feedback. Guest satisfaction is what we strive for and it pleases us greatly to learn that our accommodations fulfilled your needs and that the Bar area and our extensive breakfast buffet as well as the service provided by our staff met with your expectations. We thank you once again for your comments and look forward to welcoming you back to our hotel.Yours sincerely,GeorgiaGuest Service Center
Michael Mok
Klassiskt rum
Bodde på juni 2024
Affärsresenärer
13 recension
4.5/5
Utmärkt
Publicerades 20 juli 2024
Good food at breakfast. Nice location. Great lounge on 10th floor. Must go and spend the evening there watching the view.
Översätt
Svar från boendet: Dear E28129****, Thank you for staying at the Athenaeum InterContinental whilst in Athens and for writing such a wonderful review about your experience at the hotel. We are delighted that your time with us was so enjoyable and that you particularly enjoyed the convenience of the hotel’s location, our extensive breakfast buffet at Cafezoe and the great service and the unique magnificent view from our win awarded Premiere restaurant on the 10th floor. We endeavour to go above and beyond to ensure our guests have a memorable experience.We thank you again and look forward to welcoming you back on a future visit to our city.Yours sincerely,GeorgiaGuest Service Centre
JiangLeo
Klassiskt rum
Bodde på nov. 2024
Familj
9 recension
4.5/5
Utmärkt
Publicerades 9 feb. 2025
it is not good the swimming pool is not open, and no one tell us before we arriving. the location is good, take a taxi you can easily get The Temple of Athena and other core attractions. one more word, i like the bar very much, also the breakfast is perfect.The service is also very good.
Översätt
Svar från boendet: Dear JiangLeo,Thank you for choosing to stay at the Athenaeum InterContinental Athens and for writing a review. It is a pleasure to learn that you enjoyed our extensive breakfast selection as well the bar and the convenience of our location. Regarding our swimming pool, may we take this opportunity to explain that, as it is situated outdoors, it operates in the summer months. For our guests’ convenience, this information is displayed on the hotel’s website. We thank you again for your feedback and trust that we will have the opportunity to welcoming you back on a future visit to Athens.Yours sincerely,AggelikiGuest Service Center
Anonym användare
Klassiskt rum
Bodde på okt. 2024
Affärsresenärer
19 recension
4.0/5
Mycket bra
Publicerades 13 nov. 2024
Stayed 2 nights here, in general speaking it's good. If the staffs are more proactive to help with luggage would be the best. Room is a bit old style but bigger enough. And u can see the acropolis through room windows. The breakfast is nice and lots of options.
Översätt
Gästanvändare
Klassiskt rum
Bodde på juni 2024
Familj
13 recension
3.2/5
Publicerades 6 okt. 2024
Although it is close to station like 7mins walk, the area is horrible, poor district, smelly across to the street with very nice bakery. Hotel breakfast is very good. Room size is ok. Many business related people are in the lobby (very noisy) and it takes long time to check in or ask one question. Receptionist - very poor English! Construction noisy in afternoon (2-4pm) Gym and Spa both are old and dirty! Guess that’s athen’s level.
Översätt
DURAID HASAN ABED
Rum Classic med 1 king size-säng
Bodde på dec. 2023
Familj
5 recension
5.0/5
Enastående
Publicerades 30 jan. 2024
I was there for three days with family the hotel very safe, and the room is big and very clean, the breakfast is internation buffet, it was amazing. the stuff was. helpful and they made quicker check in, and they give me late checkout, the location is very close to acropolis and to the busy area I was forgotten 1700 USD.in the safe box. and the manager he holds it and keep. that I was very glad for what they do, I am very recommend it. defiantly I will back again
Översätt
Svar från boendet: Dear Guest,Thank you for selecting the Athenaeum InterContinental during your trip to Athens and for your positive review.It is a pleasure to read that your stay with us met with your expectations and that you enjoyed our accommodations, the location, the extensive buffet breakfast and particularly the service provided by our staff.We thank you again for your kind comments and trust that we will have the opportunity to welcome you again on your future travels to our city.Yours sincerely,OlgaGuest Service Center
Mohammed Alblooshi
Klassiskt rum
Bodde på dec. 2024
Res med vänner
9 recension
4.5/5
Utmärkt
Publicerades 3 feb. 2025
Everything was good
Översätt
Svar från boendet: Dear Mohammed Alblooshi,Thank you for having chosen the Athenaeum InterContinental for your recent stay in Athens and for taking the time to write a review. We are truly pleased to hear your positive feedback. We look forward to welcoming you back to our hotel in the near future.Yours sincerely,MariaGuest Service Center
Rogeragu
Klassiskt rum
Bodde på aug. 2024
Par
16 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
High class hotel. Very nice.
Översätt
Gästanvändare
Klassiskt rum
Bodde på juli 2023
Familj
2 recension
4.7/5
Otroligt
Publicerades 21 aug. 2023
Beautiful hotel close to the heart of Athens. Service is what you'd expect from a 5 star hotel. Very clean rooms, great breakfast and a pool make this the perfect choice when staying in Athens.
Översätt
Svar från boendet: Dear Guest,Thank you for staying at the Athenaeum InterContinental and for sharing your positive review. Our guests’ satisfaction is what we strive for and we are delighted to read that your stay with us met with your expectations. Most specifically that you enjoyed the convenience of our location, the extensive breakfast buffet as well as our outdoor pool area. We thank you again for your kind comments and look forward to welcoming you back to our hotel on a future visit to our city.Yours sincerely,OlgaGuest Service Center
Anonym användare
Rum Classic med 1 king size-säng
Bodde på juli 2022
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 6 sep. 2022
Very very nice facilities and nice services, especially the check-in in advance
Översätt
Svar från boendet: Dear 匿名用户,Thank you for choosing to stay at the Athenaeum InterContinental Athens and for writing a review about your experience. We are delighted to learn that the level of service provided by our staff and our facilities contributed towards an enjoyable stay in our hotel. We appreciate your comments and look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,MariaGuest Service Centre
PlayToWinOnly
Rum Classic med king size-säng och stadsutsikt
Bodde på mars 2023
Affärsresenärer
13 recension
5.0/5
Enastående
Publicerades 3 juli 2023
Good hotel, with experience staff to assist you with any issues
Översätt
Svar från boendet: Dear PlayToWinOnly, Thank you for choosing the Athenaeum InterContinental for your recent trip in Athens and thank you for your great review. We are truly pleased to hear your positive feedback. We hope to welcome you back to the Athenaeum InterContinental Athens in the near future.Yours Sincerely, Mariza | Guest Service Centre
Atallah Khader
2 enkelsängar klassisk
Bodde på juni 2022
Ensamresenärer
3 recension
3.7/5
Publicerades 14 juli 2022
Location is far from tourist attractions, you need taxi , metro station is 10 minutes walk from the hotel ....
Översätt
Svar från boendet: Dear Mr Alatawi,Thank you for visiting the Athenaeum InterContinental Athens and for sharing your feedback. Concerning the hotel’s location, may we take this opportunity to advise you that while the hotel is situated close to the city centre, besides the metro and taxi, one may use the tram which is two blocks away from the hotel. We thank you again for your review and look forward to welcoming you back to our hotel in the nearest future. Yours sincerely,OlgaGuest Service Center
Gästanvändare
2 enkelsängar klassisk
Bodde på jan. 2025
Res med vänner
34 recension
3.7/5
Publicerades 15 feb. 2025
洲際一如既往的優質服務贏得客户的信賴， 交通便利離衞城約步行25分鐘周邊高速公路直接可以駕車出行， 酒店內設商務標準中規中矩，唯一欠缺的就是客服提供的洗漱用品不是很齊全 衹能靠當綠色環保了
Översätt
Svar från boendet: Dear Guest, Thank you for choosing to stay at the Athenaeum InterContinental Athens and for sharing your feedback. Guest satisfaction is what we always strive for and it pleases us to read that you thoroughly enjoyed the hotel’s location, ambience, hospitality as well as the service provided by our staff.We have also noted your comment about the lack of toiletries and would like to express our sincere apologies for any inconvenience caused to you. On a future visit, may we suggest that you inform our Housekeeping department to provide you accordingly. We thank you again for your valuable comments and look forward to welcoming you back to our hotel on your next visit to Athens.Yours sincerely, Olga Guest Service Center
Huanqiuyuzhoulvxingjia
Rum Classic med 1 king size-säng
Bodde på dec. 2024
Familj
46 recension
2.6/5
Publicerades 5 feb. 2025
酒店各項服務還是尚可，但是環境處於一個大型立交橋的下面，所以周圍非常嘈雜，交通環境對行人極為不友好。離店後，酒店前台部門私下裡用我的信用卡，盜刷了我458.04歐元，我和攜程都非常震驚，這不僅僅是嚴重的行業違規操作，更加是涉嫌盜竊，是違法犯罪行為。攜程為我墊付了3400多人民幣的房費返還，並進一步索要相應賠償，因為為了聯繫返還款，使我在春節旅行期間，耗費大量精力和時間，搞得心情非常不好👎。而至今，十天了，洲際酒店還尚未撤銷洲際酒店對我的458.04歐元的惡意盜刷！洲際酒店裡麪大部分都是中國客人，不知道有多少遊客這樣挨宰，這種在客人離店以後，盜刷客人信用卡的盜竊行為為洲際酒店帶來了不少非法財富，為人不齒！
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your recent experience, and we deeply regret any inconvenience and frustration this situation has caused you. The Trip.com representative has been already in touch with our hotel about this situation and we have conveyed our apologies to you through the official channel of Trip.com However, we would also like to reply to you directly and sincerely apologize for the incorrect charge of EUR 458.04 to your credit card. This was an unfortunate mistake due to a billing error on our side. As soon as we realized the error, we took immediate action to correct it, and the refund has been successfully processed.We completely understand how upsetting this situation must has been, especially as it occurred during your travels. Please rest assured that this was not done with any malicious intent but was a genuine administrative error.Additionally, we are reviewing our internal procedures and providing further training to our staff to ensure such errors do not occur in the future.Once again, we sincerely apologize for this unfortunate incident. Thank you for bringing this to our attention, as your feedback helps us improve our services. We hope to have the opportunity to welcome you again in the future, where we will strive to provide you with a seamless and positive experience.Thank you,Dionisis TriantosReception Manager