One Three One - in the Heart of Athens

The room wasn’t what I expected. The trim was falling from the ceiling, bathroom faucet was loose and leaking, the main front door of the property door latch was broken so could easily be busted open. I read previous reviews prior to booking and they were all great. I ended up booking a separate hotel after the first night. I don’t typically leave reviews but I hope a future travelers experience is better than mine.

Perfect location Self check in (easy ) lovely little cosy room, close to Metro and city life Everything you need in a room! Will for sure return (If you have problems with stairs, maybe you should stay somewhere else, no elevator)

Total debacle , booked two nights so I could check in early, no key box details given , guy on phone ( after wrong number on web) spoke little English as I told him four times I booked two nights so I could check in early , shame as it was a basic well decorated room , close to all attractions , oh also didn’t tell us no lift , so had to carry bags up stairs ,

As the owner/manager reacted inappropriate to our justified complaint, we have to give a bad rating. Upon Arrival we learned that there was no balcony with our room (which was my major and promised booking criteria: "This double room has a balcony") but instead the room was opening to a shared patio with stairs leading up to a shared roof terrace (whis was in a sad state). The door to the patio has no window, thus it is quite dark in the room when the door is closed. The instant communication about this incorrect room description and the missing balcony was rather unpleasant: the answer was something like "there is not mentionned anywhere that the balcony is private. hopefully you can enjoy the view on the acropolis from the roof terrace". Obviously the shared roof terrace is the "balcony". We stayed in the room for about an hour and then decided to book another stay for our four nights in Athens (same prize, Athenian View Loft, perfect stay by all means). Owner or manager Maira refused to give us at least a part of our money back. Instead she cancelled our booking as "now-show", although we had checked in (and out). During our short stay, we took some pictures which show that there is room for improvement - regarding comfort as the too small mattress topper ot the blackish corners in the bathroom) and above all the business philosophy (selling something under false premises and refusing to refund). Obviously the room descriptions on bookingcom have been corrected after our complaint. Probaly the owner will answer to this post and spend a lot of energy in explaining why we as guests are wrong and stupid, as she did in earlier critical remarks. The whole things was an unpleasant and expensive experience.

πολυ ομορφα διαμερισματα στο κεντρο της αθηνας. Πολυ καθαρα και ομορφα διακοσμημενα συνιστατε 100% και για τα χρηματα του αλλα και για την ευγενια του ιδιοκτητη. Κοντα σε ολα τα αξιοθεατα δεκα λεπτα με τα ποδια για την ακροπολη. Επιπλεον παρα πολλα εστιατορια κοντα

Pluspunten: De locatie is zeer centraal en op loopafstand van veel bezienswaardigheden. Kamer 3 is minder gehorig en heeft een leuk dakterras. Minpunten: Kamer 4 is erg gehorig; er komt veel lawaai van buiten. Tijdens ons verblijf van 6 nachten werd de kamer niet schoongemaakt. De prullenbakken werden slechts één keer geleegd en we kregen slechts twee keer nieuwe handdoeken. De wc-bril is kapot, wat ook in andere reviews wordt vermeld die maanden geleden zijn geschreven. Er zijn geen haakjes in de kamer of badkamer om kleding of handdoeken op te hangen. De voordeur van de ingang moet altijd op slot worden gedraaid, wat niet ideaal is in geval van brand. Er is geen strijkijzer of strijktafel beschikbaar. De douchekop is alleen geschikt als je ongeveer 1,10 meter lang bent. We moesten €60 bijbetalen (voor 3 nachten) om naar een minder gehorige kamer te verhuizen.