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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.5
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Alla recensioner(44)
Positiva recensioner(41)
Recensioner med foton/video(7)
Utmärkt läge(18)
Vänlig personal(10)
Rent och städat(6)
Utmärkt vistelse!(6)
Praktiskt läge(5)
Negativa recensioner(3)
Amr
Klassiskt queensize-rum
Bodde på jan. 2024
Affärsresenärer
169 recension
5.0/5
Enastående
Publicerades 31 mars 2024
Excellent experience, hotel is new and very clean. Central location, can’t find any better choice
Översätt
Svar från boendet: Dear Amr,Thank you for your fantastic feedback! We’re delighted to hear that you had an excellent experience and enjoyed our central location, along with the newness and cleanliness of the hotel. It’s wonderful to know you found everything to your satisfaction. We look forward to welcoming you back for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
SaltAtlas
Superior-rum i kingsize
Bodde på jan. 2024
Bokat för andra
20 recension
5.0/5
Enastående
Publicerades 14 feb. 2024
Excellent location.
Convenient transportation.
Great room facilities and cleanliness.
Markable service.
Impressive view on the terrace.
Översätt
Svar från boendet: Dear SaltAtlas,Thank you for your wonderful review! We’re delighted that you enjoyed our prime location, convenient transportation, and the comfort of our facilities. It’s great to hear that our service and the impressive Mappemonde terrace view made your stay even more memorable. We look forward to welcoming you back for another exceptional experience.Warm regards,Evripides TzikasGeneral Manager
emurla
Superior-rum i kingsize
Bodde på dec. 2023
Familj
9 recension
5.0/5
Enastående
Publicerades 18 jan. 2024
Nothing negative about this awesome place.
The personal is so friendly, they try to help you with all small details.
You will feel yourself like at your home, you will not want to leave this place at the end.
Stunning view at the rooftop to Acropolis, amazing location close with Kolonaki,Syntagma and all popular brands,cafes,restaurants by walk.
Excited to come back to the hotel.
Thanks to all the staff again and again.
Översätt
Svar från boendet: Dear emurla,Thank you for your heartfelt review! We are thrilled to hear that our friendly team, stunning Mappemonde rooftop view, and central location made you feel so at home. It’s wonderful to know that you enjoyed all the small details and the easy access to local attractions. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable experience.Warm regards,Evripides TzikasGeneral Manager
Maria Victoria
Klassiskt queensize-rum
Bodde på maj 2023
Familj
2 recension
1.0/5
Publicerades 17 juni 2023
Be aware that team keep deleting bad reviews on various platforms. This is a pathetic service. Basically, we called up the hotel to book directly on the same day as arrival (so literally less 8-9 hours of staying at the hotel). We are Accor Plus members (and frequently get privileges in the hotels across the world, i.e. complementary upgrades, late checkouts, breakfasts included, friendly service etc.). Here, the rate that your team gave on the phone was 2x larger than ***********, Trip.com and Accor Plus website rates…. Also, after booking through aggregator, we then wrote email saying that would appreciate complementary upgrade (as Accor Plus members), hotel team ignored that email as well. FYI - there are 3 different categories of rooms available today through aggregators. Hotel team mentioned “we will try our best and put a note”, which clearly they didn’t, as nobody even remembered about this at the checkin. Surprised of such a service at a 5-star hotel!!!
Översätt
Svar från boendet: Dear Maria Victoria,Thank you for sharing your feedback with us. We are committed to providing the best possible experience for all our guests, and we regret that we did not meet your expectations during your recent stay.We would like to clarify that our team strives to provide accurate pricing information and personalized service. While upgrades are subject to availability, we ensure that all guests are treated with care and respect, especially our valued Accor Plus members. We apologize if there was any misunderstanding regarding your request for an upgrade or any other aspects of your stay.Please be assured that we take guest feedback seriously, and we continuously work towards enhancing our services. If you have further concerns or would like to discuss your experience in more detail, we would be happy to address them directly.We hope to have the opportunity to serve you better in the future.Warm regards,Evripides TzikasGeneral Manager
Anonym användare
Superior-rum i kingsize
Bodde på juni 2023
Affärsresenärer
18 recension
4.7/5
Otroligt
Publicerades 6 aug. 2023
Very quiet room, convinient location.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind review! We are pleased to hear that you found our location convenient and your room quiet. We look forward to welcoming you again soon for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Christos Polydorou
Klassiskt queensize-rum
Bodde på nov. 2022
Par
1 recension
5.0/5
Enastående
Publicerades 29 dec. 2022
Great location! Value for money! Highly recommended! Exceptional food and drinks.
Översätt
Anonym användare
Superior-rum i kingsize
Bodde på okt. 2022
Ensamresenärer
38 recension
4.7/5
Otroligt
Publicerades 9 nov. 2022
Perfect location; staff very helpful with restaurant bookings and transport arrangements
Översätt
Gästanvändare
Juniorsvit
Bodde på juni 2022
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 31 juli 2022
STRUTTURA CENTRALISSIMA, CON PISCINA PANORAMICA, CAMERE SPAZIONE, PULITE
Översätt
Svar från boendet: Gentile Ospite,La ringraziamo per il suo eccellente punteggio e per i suoi gentili commenti. Siamo lieti che abbia apprezzato la nostra posizione centrale, la piscina panoramica e il comfort delle nostre camere. Sarebbe un piacere accoglierla nuovamente per un altro soggiorno indimenticabile.Cordiali saluti,Evripides TzikasGeneral Manager
Mahmoud Maghraby
Klassiskt queensize-rum
Bodde på aug. 2022
Affärsresenärer
4 recension
4.2/5
Mycket bra
Publicerades 11 sep. 2022
Great location, very small rooms though.
Översätt
Alaa El Hewely
Superior-rum i kingsize
Bodde på juni 2023
Affärsresenärer
12 recension
4.5/5
Utmärkt
Publicerades 6 okt. 2023
Nice hotel
Översätt
Svar från boendet: Dear Alaa El Hewely,Thank you for taking the time to share your thoughts with us. We are pleased to hear that you had a positive experience at Athens Capital Hotel - MGallery Collection, and we appreciate your kind words about our amenities and service.We strive to continuously improve, and your feedback will certainly help us in that effort. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
Gästanvändare
Klassiskt queensize-rum
Bodde på feb. 2024
Familj
8 recension
1.0/5
Publicerades 11 mars 2024
çok kötüydü çocuklu seçmeme rağmen ilave 80 euro ödeme aldılar odalar küçük manzarası görüldüğü gibi değil memnun kalmadık
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Regarding the additional charge, we strive to ensure clarity on our pricing policies, and we apologize if there was any misunderstanding. We would have been happy to address any concerns during your stay to ensure your comfort. We take all feedback seriously, and your comments help us improve our services. Should you wish to discuss any details further, please do not hesitate to contact us directly.Kind regards,Evripides TzikasGeneral Manager
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback. We are delighted that you enjoyed our central location, as well as the hotel’s facilities and the service provided by our team. Your kind words are truly appreciated.Regarding your comment about parent-child facilities, we are pleased to inform you that we do offer nanny services upon request, which can be arranged for your convenience during your next visit.We look forward to welcoming you again for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Svar från boendet: Dear Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed our prime location near Constitution Square and had a pleasant experience with our team. It’s also great to know that you appreciated our room facilities and breakfast offerings.We will be sure to pass along your kind words to our team, particularly the front desk and breakfast staff, for their dedication to making your stay enjoyable. We’re also glad you enjoyed the local specialty Freddo cappuccino – a true Greek treat!We hope to welcome you back to Athens Capital Hotel - MGallery Collection in the future.Warm regards,Evripides TzikasGeneral Manager
Svar från boendet: Dear YusyuanFu,Thank you for your wonderful feedback and recommendation! We’re delighted that our central location made exploring Athens so convenient and that you enjoyed the freshness and comfort of our hotel. It’s also great to hear you found nearby options to complement your stay. We truly appreciate your kind words and look forward to welcoming you back for another memorable experience.Warm regards,Evripides TzikasGeneral Manager
Tsinwin
Klassiskt queensize-rum
Bodde på feb. 2025
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 20 mars 2025
頂樓可以遙望衞城,酒店對女權主義的宣傳讓人印象深刻👍
Översätt
Svar från boendet: Dear Tsinwin, Thank you for your wonderful review. We are delighted that you enjoyed our prime location in the heart of Athens and the variety of breakfast options we offer. We look forward to welcoming you again for another exceptional stay. Best regards, Evripides Tzikas General Manager