Divani Palace Acropolis recensioner

Svar från boendet: Dear 高级房 , Thank you for taking the time to share your positive feedback, it means a lot to our team .It is also our belief that our hotel is very well located in the city, since we are just 5’ away from the closest metro station and the major attractions that Athens can offer you .We would like to inform you that the charge of 12 euros is the government tax and we cannot make any alterations.We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards, The Divani Acropolis Guest Relations team.

Svar från boendet: Dear saintxu108,Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your 7-day stay and found our location so convenient, especially being close to the Acropolis. We're glad you liked the unique touch of the ancient stones in the dining area and that you enjoyed our breakfast offerings.We appreciate your feedback about the parking situation. While the surrounding area can be challenging for parking, we’re happy to know you found our recommended parking lot helpful.We hope to welcome you back on your next visit to Athens!Best regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay. Our team strives to provide warm and thoughtful service, and we're glad that it made a difference for you.It's great to know that you enjoyed the rooftop garden dining bar and the breathtaking city view. We're also happy you took advantage of our convenient location near the Weicheng Museum and appreciated the complimentary amenities in the lobby and sauna.We are delighted you loved the breakfast as well—it’s one of our favorite offerings to share with our guests.We truly appreciate your kind words, and we hope to welcome you back soon for another memorable stay!Warm Regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Guest, Thank you for taking the time to share your detailed review. We are pleased to hear that you enjoyed our prime location between the Acropolis and the Acropolis Museum, as well as the safety and convenience of the surrounding area with its many restaurants and supermarkets. We are glad you appreciated the view from your room and found our breakfast enjoyable, especially the freshly squeezed orange juice. We apologize that our hotel facilities did not meet your expectations for a five-star standard. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear eSAM,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the place, the atmosphere, and the service provided by our team. Your recommendation means a lot to us, and we truly appreciate it.We look forward to welcoming you back soon!Best regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Cengwenjun. Thank you for your wonderful review and for giving us such a high rating! We're thrilled to hear that you enjoyed your stay, especially the spacious room, complete furnishings, and our convenient location near the city center.We appreciate your understanding regarding the travel time from the airport, and we're glad to know that you still found the location convenient. Your feedback on our services is also valuable, and we'll strive to make improvements to reach a full 5/5 on your next visit.We look forward to welcoming you back soon!

Svar från boendet: Dear Guest,Thank you for sharing your feedback. I’m glad you found our location convenient and close to the Acropolis.We feel sorry to hear that our facilities and breakfast didn’t meet your expectations. We strive to provide a range of amenities and a satisfying breakfast, and I’m sorry that we fell short in these areas. Your comments are valuable, and we’ll use them to look at how we can enhance our offerings.We appreciate you letting us know about the tour groups; we’ll consider ways to manage this better in the future. If there’s anything specific you’d like to see improved or if you have any additional suggestions, please feel free to reach out.Thank you for your input, and we hope to have the chance to provide a better experience for you next time.Best Regards,The Divani Palace acropolis Guest Relations Team

Svar från boendet: Dear Shinianqianhou9601 ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location was convenient for your daily activities during your vacation. It is sad to hear that you were not satisfied with the breakfast . We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards The Divani Acropolis Guest Relations Team .

Svar från boendet: Dear Guest,Thank you for taking the time to share your detailed feedback. I'm glad to hear you enjoyed the location of our hotel and found the breakfast and lobby amenities to your liking.I apologize for the inconveniences you experienced with our front desk service and the delay with your room. It’s clear that we missed the mark in providing the level of service you deserve. I will address your concerns with our team to ensure that we improve our processes and enhance the guest experience moving forward.Your comments about the staff's attentiveness and the waiting times are particularly valuable, and I will ensure that they are reviewed for improvement. It’s also good to know that our breakfast service was up to your expectations and that you appreciated the lemonade on such a hot day!Thank you again for your feedback. If you have any more suggestions or if there’s anything else we can do for you, please don’t hesitate to reach out. We hope to have the opportunity to better serve you in the future.Best regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Mr. Lu,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found your stay enjoyable overall.We appreciate your feedback regarding the air conditioning panel brightness. We understand how important a good night's rest is, and we regret any inconvenience caused by this issue. Your comments have been shared with our maintenance team to ensure we find a more permanent solution to enhance our guests’ comfort.Should your travels bring you back to Athens, we would love the opportunity to welcome you again and ensure an even better stay.Warm regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Qiyiguoleyuan,Thank you for your fantastic 5/5 review! We're thrilled to hear that you found our location to be superb and that all the major attractions were within walking distance. It’s also great to know that you enjoyed the comfort of the Executive Triple Room.We look forward to welcoming you back for another wonderful stay at Divani Palace Acropolis!Best regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Qiufeng35,Thank you for sharing your feedback with us. We’re glad to hear you appreciated our prime location and found Divani Palace Acropolis to be a good value. We understand that room size is an important aspect of your stay, and we appreciate your input as we work to enhance the guest experience.We hope to welcome you back soon for an even more comfortable stay!Warm regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Mr. Gonzalez,Hello Rafael,Thank you so much for your wonderful feedback! We’re thrilled to hear that everything exceeded your expectations. Your kind words about the surroundings, amenities, cleanliness, and service mean a lot to us.We hope to welcome you back soon for another fantastic stay!Best regards,The Divani Palace Acropolis Guest Relations Team

Svar från boendet: Dear Guest,Thank you for your fantastic 5/5 review! We're delighted to hear that you enjoyed every aspect of your stay, from the surroundings to the service. Your kind feedback motivates our team to continue delivering excellent experiences.We hope to welcome you back to Divani Palace Acropolis soon!Best regards,The Divani Palace Acropolis Guest Relations Team