Holiday Inn Express Atmore North

Amazing and accommodating services! Taylor the front desk staff was amazing!!! Very welcoming and warm!

When I first checked in the room they gave me was not clean so had to go back and get another room and then the lady at that desk was extremely nice about giving me another room but was not pleased about the lights going out and staying off for most of the night so left early but would have been great if the workers would have let everyone know what was going on and the exit on the third floor lights was not working so had to use my phone to go down the stairs which would not be safe for someone elderly so that need to be address and would be great if the hotel had a backup generator at least for lights just in case people have children

Check In, Ligjts Out, Chrck Out We were not placed in the type of room we reserved. The young lady that checked us in handed us the key and said “here’s your key and WiFi code “. She didn’t explain a lot. We had power failure the second night that lasted until morning. No one communicated with us. They didn’t extend breakfast due to the storms the night before.

Horrible Service! The app said they take pets. Found out after I paid for the booking they do not take pets. I want a refund! We did not stay there. Very rude lady Betsy charged my card. Drove from Colorado to visit family and had to go to another motel for our stay so I want my money back!!!

The staff was so nice and accomdating. The room was nice but you can tell the cleaning was rushed and not thorough. It was still dirt and hair in the tub.

I really enjoyed my stay. Everything was clean and the staff were very polite