The Glendevon Hotel

Where do I start, last night me and my wife decided to stop in for a few drinks as we had heard great things how wrong this was, we were initially served by a young female bartender who was very attentive and got us our drinks quick but as we settled to enjoy said drinks we noticed the other older bartender had a what can only be described as a horrific attitude and utter lack of compassion for her co-worker, we both felt very uncomfortable by this as the young woman seemed very overwhelmed by the way she was being spoken to, we attempted to enjoy our drinks but this was very rudely interrupted by the older bartender once again very loudly barking orders and berating the young woman who looked as if she was on the brink of tears, this was the final straw we couldn’t take it anymore we quickly finished our drinks and left. This was completely disgusting behaviour to witness and definitely won’t be back, the only reason there is one star is because of the young bartender she was lovely

The staff went above & beyond when I had an issue. I was stuck at Gleneagles Station late into the evening in the bitter cold and they ensured that i could get to the hotel safely. The breakfast was delicious. Staff very friendly. They are renovating the hotel and you can see it is taking shape.

I don't think I've seen such a badly managed bar in my 40+ years of drinking. Arrived before 6pm on a Saturday. My first choice of beer was unavailable - they had run out. I got one pint of my second choice before it too run out. Had to send 2 consecutive glasses of spirits back as the glasses were hot, straight from the dishwasher. Had to ask the bar staff to serve me instead of emptying the dishwasher. He could see me standing there but chose to ignore me - lack of training. The food is paid for separately as it is a franchise and was really good but when we asked for the bill we were also presented with a drinks bill, despite having ordered and paid for our drinks at the bar.

Stayed for 2 nights in this hotel. Stayed last year also noticed a big difference hotel is undergoing some renovations and the work that has been completed is great. Someone has a great ideas looks lovely. Rooms were clean and comfortable. Had dinner and breakfast meals were excellent and the staff were lovely polite very helpful and knowledgeable about area. Will definitely book again.

I witnessed shocking behaviour towards a group of paying customers by a member of staff who was using foul language towards them. Apparently there had be some confusion over a table reservation and the aggrieved party were trying politely to discuss it with a member of staff who became aggressive and used extremely foul language towards them. I will never visit this hotel again due to the aggressive behaviour of that member of staff - indeed it was frightening to witness.

DO NOT VISIT. Appalling behaviour displayed by the "owner"/ manager - 30's, stubble, short hair, tatood, We (party of 7) booked a table for 18.15. Arrived early and from the off experienced rude and abrupt behaviour by the bar manager/ owner. Gone to the bar side as we were there to have drinks only anyways to start with. Thought it may have been a one off until the rest of our party arrived and expressed the same treatment by the same person. We were shown where to sit by the staff which we have then he was being rude to his staff telling that poor blonde waitress to get us off from out table as there is a bigger group coming after sitting there for 20 minutes. Then we kindly got up sat to the new table- bust was way smaller did not even fit . When appropriately challenged, the owner told us to "f**k off" numerous times. I have to say we had to call him twice to speak as he was sending his staff to do his bit. Clearly could not accept any criticism. Told us f*ck off again and again. Absolutely shocking behaviour. I mean if this so called the owner/manager had a bad day , maybe have a day off instead - Lost out on service. We instead visited Cafe Kisa. 10000% better.