Monument Motor Lodge Papakura

Nothing to like. It was very run down and dirty. We booked for two people and there was only one cup and one breakfast bowl. No coat hangers and no bedside lamps. One draw was broken on the bedside cabinet. The shower was just about non existent…saving water? Overall needs a good clean and spruce up. Would not recommend.

The facilities were fine but kitchen tap was broken and hot water pressure was low.

The stay was good.what is it 3 star accommodation. The only issue was the windows were a bit smeary .they needed extra care with the windex.apart from that .could not complain. Walking distance to shops ,cafes ,and supermarket were a bonus.

Nobody at reception when I arrived, it took 20 minutes after I called for someone to check me in. Bright security lights outside my room stayed on all night and the curtains were not black out! Bed was not especially comfortable.

The room was very clean, bed very comfortable and a good size fridge. The bathroom was wonderful very clean and beautiful tiles walls and floor.

Property is in good location but theshower needs to get fixed. Noisy and annoying people were next door to us and owner didn't do much to fix it. I complained to the owner to tell people to keep it down partying noise, she didn't try to keep the peace but instead she pointed directly to her customers which I find shocking that this would have escalated quickly to a fight or something worse. Then the neighbors tried to cause trouble with us which I find that was very ridiculous starting from the owner should have just tell them to keep it down or leave. Its a motel not a house to have parties and that. We didn't have sleep due to so much noise every single day. Needs more work on customer service