Cordis, Auckland by Langham Hospitality Group

Always happy emeith the beds and very clean

Easy check in and accomodating staffs. Good selection of breakfast, a bit of queue if you start the buffet breakfast during peak hours from 9am onwards.

Overall I didn't enjoy my experience. My room was loud and the location is not the best - didn't feel very safe at night. Also my room had several things missing and I had to call multiple times for service to fix. They offered nothing to compensate which to me is poor hospitality. Also they charge for every little thing so no sense of generosity. Also the stay are not all very attentive - too much chatting. The wait to check in is ridiculously long! Again poor hospitality and organisation of service. They need to up their operational standards. Pretty average for the money you pay I wouldn't stay here again and don't recommend.

Amazing hotel! The staff were so kind and generous especially Jose in the club lounge. Excellent cleanliness in the rooms and great amenities. The pool needs a bit of maintenance though, some tiles had come off and only the glue was visible. Lockers were hard to use.

Great hotel, looks amazing, rooms are big,clean, friendly staff, amazing food especially breakfast. Comfy beds, swimming pool, spa and sauna excellent addition. We will go back again.

Very classy, great ambience and very clean and tidy, service was excellent