Best Western Newmarket Inn & Suites

It is really nice to stay at this motel. Good for you

Friendly staff meet you at check in counter. Easy find location and place is clean.

We had prepaid our accomodation through Trip.com and when my husband went to check us in, he had to pay again for our accomodation because apparently we hadn't paid. I was not there and despite email verifications showing we had paid, they said no payment had showed and he will have to pay the accomodation and they'll refund the money when payment is showing. After our first night, I followed up our refund in the morning but still no show. They said that they'll get back to us by 4pm but they didn't. Same thing again the next day, I had to follow up the refund. Finally at the end of our stay, we managed to get the refund. The room and facilities were good, however when we arrived the shower gel and hand soap were a quarter full and once these had finished, there was no refill. Other than that it was an okay stay.

Very nice hotel very comfortable and nicely located but lady at reception wasn't very good very poor english, and quite rude. The website mentioned a buffet style breakfast which is no longer available, which was a bit frustrating

挺方便的！！！下回還會住！！！！

酒店是華人老闆開的，大部分的前台和服務員都是華人。設施有點老舊了，整體標準不高，老漢庭水平，但是收拾的蠻乾淨的。周邊有中餐，有火鍋，算是加分項。停車的話，週末或者節假日要稍微早點去，否則可能沒有停車位。