The Line Austin

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

Everything is good except it doesn’t offer free water

The Line ATX is the place to be over a long weekend! It has so many amenities onsite (three restaurants, great cafe, pool and pool bar!) and great location with amazing view. The front desk even gave us a complimentary lake view upgrade. The hospitality was unmatched!

We had a great stay and received an upgrade being ******* Gold members. The views oh Austin were awesome. Hotel room was clean and thoroughly enjoyed our stay. It is close to downtown and a nice walking trail that goes along the water.

The LINE is a tired, over-hyped boutique hotel with a staff to match. The Lakeside “suite” 759 that I booked was NOT lakeside and mostly was a city view. The promise of bringing nature inside was a complete joke as there was giant stretch of concrete right outside my window which looked liked it was the top of the parking garage. A complete rip off with no remedy. The coffee shop opened late and two indifferent women staffed it. I had to ask Dakota several times to put the milk out on the counter. And she acted like I was crazy and that it was there all of the time. They didn’t offer me the ******* $28 credit. The straw that broke the camel’s back though was that my room wasn’t serviced despite the cleaning team being on my floor. I was also gone from 8:00 - 12:45 and then again from 1:15-10:00 and they couldn’t manage to find a window to service my room. They also had to audacity to ask if I’d left the do not disturb sign on because of course m? It had to be my fault. Last but not least the beds are low and the angular wooden frame jutted out and I hurt my ankle on its protrusion several times. In fact, it still hurts. The LINE was the worst part of my stay in Austin and actively made it disappointing.

Good location. Able to walk wherever we went. Rooftop bar awesome views. Pool disappointment. Obvious people saving lounges. No where to sit