Fairfield Inn & Suites Austin-University Area

The staff was fantastic and helped deal with an issue with my room at check in very quickly and even upgraded my room.

Was alright, front lady at the desk at night (the old one) was extremely rude every time I stay here.

Bad Stay The front desk clerk offered house keeping every night. I didn't get it for even one night. There was a power failure starting early in the evening of my 2nd day and I didn't have power or TV all night. The front desk clerks were not very helpful and add a bad attitude about providing feedback on the problems. I feel I should get a refund.

First of all the beds are super comfortable. The room was very clean, and the ac worked great

The staff was super nice and friendly, I was very pleased with how clean and put together the hotel and our room was. I do wish there was a fan of some sort in the workout area. It was hot and the mirrors were fogged up by the time I was done. However I still made it work just fine for working out away from home.

The area around the hotel is under construction so not very pretty. The air conditioner was difficult to moderate and was either too cold or off. However the employees were wonderful and breakfast was good.