Holiday Inn Express & Suites Austin North Central

酒店很好找，辦理入住等手續都簡潔方便，房間乾淨整潔，這次出行非常滿意的體驗

Hotel was great, surrounding neighborhood was sketchy and a lot of construction next to the hotel so it was very hard to find

All around just bad experience I went to check in around 2:30 am after 5 hours of driving. I was extremely tired and wanted rest. I went to my room, the key didn’t work. I had a lot of luggage with me and had to tote it back down stairs. Told the front desk. She went up to check and told me to wait down stairs. She told me all was good just for me to go back up and get again my new keys didn’t work. Again back down with my luggage. She assigned me a new room. Well the new room had one night assigned to it so when I left during the next day, my key once again didn’t let me in room. The room smelled so bad of mold, my AC Kept making noises as if it was rising out side. I really want a refund on this terrible experience. I’ve never had a bad experience with a hotel.

Clean facility. We requested an additional bedding set and front desk delivered it to our room without a delay. The front road is under construction, but it does not stop Holliday Inn delivered good service and accessible area.

Room smelt like urine, staff was good, rooms were not cleaned properly and the the building is run down and old and moldy

I didnt like all the construction in the area, but the hotel cant be blamed for that. The room was clean. Hotel rooms always smelll a bit musty until you run the AC for a while. The room was clean. The staff was friendly, and the breakfast was excellent.