Embassy Suites by Hilton Austin Arboretum

Love the location but the rooms look old and tired. The guests rooms need to be updated and walk-in showers would be a definite improvement over the old bathtubs … especially since the bathroom is so small. The separate living area is nice but not imperative for most of us. Breakfast is lovely and free tho tipping for a custom breakfast order is nice but not expected. I was shocked to see they had started charging for parking last time I was there (this is a suburban business and shopping area, not downtown!) That left a bad taste in my mouth ….. enough that I’m not sure I’ll be returning. Be sure to figure that cost in when comparing rates! Call for latest parking fee.

First of all, the staff was great and very accommodating. The hotel is in poor condition, the furniture is old and dated. The sofa bed mattress was worn to the coils. Alexis, moved us to a different room with a newer sofa bed. Which was much better but the sink was stopped up. The breakfast was excellent. But, I will not be going back to any Embassy Hotel until they make some much needed renovations and updates.

A wonderful find in Austin The Embassy team was very helpful and friendly. Check-in was super quick. Even adding an additional night during our stay was very easy. It's not a brand new building, but it is well maintained and very clean. It has a "welcoming" feel to it. Beds were comfortable. Made-to-order breakfast great! We'll be back!

A nice hotel with a nice layout. Comfortable and quiet rooms. The breakfast options were good, but our second day they stopped putting out eggs and hour before the buffet was supposed to end. We ordered omelettes that took 30 minutes. The lobby/conference area bathroom was filthy. Another surprise was the $20 a night parking. I'm not sure I've ever been charged parking for a suburban hotel.

Needs upgraded, maintenance done. Walls are super thin. Was woken up by couple in the next room at 3am. Was so loud, we left and went home.

Bad Im really disappointed. And i need the money back. I booked this hotel so i can have comfort and relaxation.. And i have a handicapped child with me i told her to give me the closer room but room was around the corner then there were roaches, no intercom in the room, hand soap bottle were missing others were there. I mean the hotel is beautiful but not happy from the room. I asked refund from the hotel aswell and they said they put the request.