Moxy Austin - University

Perfect location when visiting Austin. Room is cozy and clean.

比較滿意，離學校近。

The receptionist was not very friendly. Barely polite, even. It was one of the situations where the words themselves were fine, but the body language was not welcoming at all. I felt like I was inconveniencing them by being there. We got to the elevator and could not get it to work. First, no one said we needed to scan the key card to get it to work, so we had to figure that out on our own. Second, the key card didn't even work. This is our first time at Moxy so we're absolutely figuring it out as we go. We scan the card multiple times but it never lets us select a floor. Finally we try the other card, suspecting that maybe this initial card was not properly activated and yes, it worked. Dropped our stuff off in the room and went back to have the card re-done. The same person helped us and acted like they'd never met us in their life. It felt absolutely rude and like an intentional power play, because the way they helped us was not nice. In the most patronizing way, they explained that we needed to keep the cards away from magnets. I mean, come on. To not explain anything else and then explain THAT?? Not a good look for Moxy. Your receptionists need to be receptive.