Piere Anne Beach Hotel

When we arrived we got told that something was wrong and that we would have to go to another hotel. We asked why? Nothing had been communicated to us till this point of arrival. As for the inconvenience they upgraded us to half board. We explained that half board isn’t something we really want as our plan was to explore the restaurants in the city. They said this is all we can do so you can either accept the half board and sign the waver or don’t take the half board but either way we would still have to go to the other hotel. It was really upsetting to turn up and be given no choice or choose to be homeless. This back and forth conversation was going on for at least 40 minutes of which they were just refusing any thing we asked for. And the receptionist suggested for us to “get checked in and calm down” even tho we were already very calm just quite frustrated. We even said because we have a pool party the next day could we get showered somewhere and she said “no”. With no option we went to hotel Anthea across the road. We were told it’s with the same rate of the hotel we booked at. EVERYTHING about this hotel is DISGUSTING!! we were greeted by a rude receptionist who didnt even smile at us and just said “passports”. At Pierre Anne we booked a twin room, 3 beds with a sea view and balcony. When we walked into the room. It was outdated, we didn’t get a sea view, myself didn’t even have a proper bed to sleep in and we didint even have a balcony. I have put photos of what we had paid for at Pierre Anne and what we got put in. We went back to Pierre Anne and asked the receptionist if we could change hotels as the Anthea was really dirty and not what we paid for. She refused to help, said the manager was at home asleep and didn’t want to awake her! there’s nothing else she can do. I even asked would you want to stay here and she said “no” ! She then asked me “have you ever stayed in Cyprus before” i responded “no first time” to which she replied “well this is what it’s like”. I asked if I could find another hotel to stay in? she just shrugged her shoulder at me. Despite the lies told I did find another hotel available but then made the excuse we’ve already sent Anthea the money. At this point me and My friends were begging to not have to stay at Anthea. Another 30 minutes of trying the receptionist rang Anthea hotel and said can you upgrade the girls your end. Anthea agreed and we made our way back. When we arrived the rude receptionist just started saying “no no no you paid standard room at Pierre Anne you get standard room here” we explained what we was told. he then sighed and walked off, started arguing with people outside (I’m assuming moaning about us) we had no a clue what was going on. We was then shown an “upgraded” room. It was the exact same as the first one we got put in but only this time there was bugs in the kitchen!! At this point I just started crying as I was so exhausted. I didn’t sleep the whole night; music was playing by the pool

Most disgusting hotel I have ever stayed at in my life! Upon arrival I was slightly skeptical due to extremely mixed reviews of this hotel, however I remained optimistic as the images advertised of this hotel are lovely and the price me and my friend paid for this hotel would have reflected the quality of these rooms. As I checked in and headed to my room I was already feeling less hope, the corridors were dirty and there were huge bugs everywhere, I know this is normal in a foreign country but it looked more like a bug habitat. I then opened the door to my hotel room and was met with an extremely dark and dingy room, nothing like the images provided whilst booking. There was zero light in the room, the balcony door would not open and the air con also did not work, this resulted in an awful unbearable heat 24/7. Furthermore, the wardrobe doors were broken and the entire place was filthy. The floor was gritty and left the soles of your feet black. This is not what you want to walk into your hotel room and be met with. Upon further inspection, the bathroom was in a ridiculous state, the shower and bathroom appliances looked as though it had not been cleaned in years, the limescale and dirt was atrocious. There was a dirty wash cloth and bar of soap left over from the previous guests also. This makes me question whether my room had even been cleaned before my arrival, which is honestly the bare minimum to expect when paying to stay at a hotel. I then decided that this was an unacceptable state to be expected to live in so I went and complained to the receptionist which she told me that there was nothing she could do as the hotel was overbooked and that they were having to send guests to other hotels as there were no more rooms available. She then agreed with me and said that if this was her she would be just as angry. I then questioned about the sheer false advertising and she told me that this is nothing to do with them? Which it clearly is, it can't be anyone else's fault except the hotel. She then told me to come back on the Monday (This was Saturday) to speak to the main manager, however still told me nothing will get done. I received zero apology and felt as though they had just disregarded me. The next day approaches, to which we were met with a cockroach infestation, baring in mind we have never had our balcony door open etc as it did not work and also did not have any food or drink in the room. The cockroaches were on all of our clothes and pillows, extremely unsanitary. I booked a hotel in Cyprus not signed up to take part in Im a Celebrity Get me out of here (although that is what It felt like). I then proceeded to complain again this was possibly about the fourth time in less than 2 days, as I had complained about the air con etc, something they also could not do anything about apparently. I told the receptionist that I could not in anyway reasonably be expected to sleep in a room with cockroaches, to which the lady at the receptionist to

We have been here for our holiday 10 nights room 602 we wished we never booked at this hotel it’s been an absolute nightmare we have had NO AIR CONDITIONING NO WIFI HAS BEEN WORKING THE CLEANERS ARE ABSOLUTELY RUDE WUEN YOU ASK THEM FOR TISSUE OR NEW FRESH TOWELS WE HAVE COMPLAINED MULTIPLE TIMES ABOUT HOW SMELLY AND DIRTY THE ROOM IS … Also they advertise the rooms look like luxury but actually they look awful 😞 We are really disappointed by the service this hotel cares about it’s customers.

It was very nice if you love simplicity, well located on the main avenue with all the restaurants around. The receptionist Violetta was amazing. Everything was great especially the Kai bar and the amazing view of the sea. As a 20 year old we had a lot of fun there as well !

The hotel is in a great location, on the first line with the sea and in a quiet place almost in the city center, there are many restaurants, bars, shops and entertainment nearby, as well as a bus stop where you can get to popular beaches or to the city center, although everything is actually within walking distance. The hotel itself has an excellent concept, there is everything you need, a swimming pool with sunbeds, access to the sea (entry into the sea through the stones, it is not convenient but you can swim) there is a beach bar and a restaurant with breakfasts, and lunches or dinners. The food in the hotel is very good, breakfasts almost do not change, but for dinner there was always something new. You can also change your dinner for lunch at the beach bar. The rooms were relatively old, but with a small renovation, in general for the cost of living its good. Our bed sheets was not changed and the air conditioning did not work, we asked at the reception to fix this and everything was done, for which thank you. We also got there during a period when there were a lot of noisy English companies in the hotel, who turned on music and shouted all night long, we asked the reception to tell them this and it became a little quieter, but in the reviews I saw this quite often, so I'm not sure that a holiday with children will be the best option. The hotel has very friendly and nice staff who are always ready to help you. I leave my rating 4/5 because there is room to improve, but the hotel definitely deserves your visit for a great holiday!

Very basic hotel however great location. We stayed in the older building which was ok, beds were comfortable however doesn’t matter as it’s impossible to sleep longer than 4 hours straight due to the aircon being utterly useless. On the topic of aircon I seem to have contracted some kind of vile disease, however it is completely impossible to not use the aircon overnight unless you want to sleep in a sauna. They did provide fans which were VERY useful and saved our trip. The breakfast included was alright however if you’re on a young persons group holiday it being served from 7-10am is not great and you’re better off coming home for it before you go to bed. The bar between the hotel is very good, the staff were very friendly and the food was very good quality and for a reasonable price which was nice. Another point which can be a pro or a con is that it’s very easy to access the hotel and there is little security. Although the pool shuts at 7pm we ended up having a 7am dip with various other people who weren’t staying at the hotel. Overall, for the price it’s a good place to stay. The lottery of being housed in the new or old building is a slight risk however not the end of the world.