Western House Hotel

Rooms were clean and adequate. Staff attentive and friendly. However, there was a Wedding on the same day and when we arrived for our evening dinner, we didn't get our starters until 8.45pm when our table was booked for 6.30. Although, to be fair to the staff, we were 25minutes late. We had an 20mth old boy with us, who sat very patiently waiting for a pizza. This took 1hr 45mins to be brought out. We were then told that the Chef was having a meltdown in the kitchen.Cant fault the waiting staff, but if you want to starve to death or eat at midnight then this is the place to go.

The hotel room was disgusting dirty . Sheets stained no hot water between 740 and 850 both days that I lasted . I left .toilet roll holder broke on arrival blood on toilet seat the push button for toilet off wall one socket in whole room . Two beds pushed together but kept moving apart . Breakfast was only decent thing this hotel served up who ever rates it 4 stars needs head checked

Beautiful hotel and surroundings, we stayed in a twin room within the court yard building. The room was spacious and spotless. Hotel staff were lovely from booking in/checkout, breakfast and sunset. Buffet breakfast is worth it, plenty of choice and takeaway cups available for hot drinks. Very cosy hotel, plenty of seating areas to relax and enjoy a drink in the lounge.

Wonderful venue for a family wedding! Food was amazing! Breakfast was brilliant! Friendly and attentive staff made for a lovely stay and really enjoyed our time away. Stayed in terrace suite and enjoyed the lovely views and rooms very well decorated and comfortable bed too!

AMAZING... WOW.... what more can I say. The team could not do enough for us during our 5 night stay. We arrived for our wedding and booked an executive room, however when we arrived, the team up-graded us to the "Honeymoon" suit, it was soooooo luxurious and comfortable, we wanted for nothing. The food... it was everything and more, the food and the service at breakfast was second to none, the whole experience was better than we could have hoped for, and the smoked salmon was fabulous. To top it off our amazing time at the Western, "Scott Nicol and Debbie Campbell" were performing in the main reception area and if you want to hear local talent, look no further. Our time was memorable for all the right reasons, the only downside to our stay was the checkout.... we had to leave. The biggest thank you to each and every member of the team, each one played a part in making our stay so memorable. We'll be back.....:-)

Spent 2 nights at Western House Hotel on a golf trip with friends. Found the bedrooms clean and tidy, but possibly in need of modernisation. The public accommodation and restaurant were very nice and inviting. The strength of this hotel however is the staff! We received exceptional service from the reception and restaurant staff. Chloe in particular, was exceptional! Would not hesitate on returning again, when next in Ayr.

Had a fantastic weekend celebrating our son’s wedding at the Western House hotel. All of the staff were fantastic and could not have been more helpful to all guests. Compliments to the chef for the excellent food throughout the weekend. We would highly recommend this hotel for anyone’s wedding. The hotel grounds looked lovely in the glorious sunshine and were a beautiful backdrop for the wedding photographs . Overall a massive thank you to all of the staff for making the event run smoothly.

My daughter and my new son in law had there wedding day here. I have to say it was the best wedding/venue I've been at. The hotel staff could not have been more pleasant and helpful throughout the weekend. Laura Winston, the wedding co-ordinator was absolutely fabulous, from the day the wedding was booked she was so helpful, friendly and made sure the day went smoothly. Highly recommend booking a wedding here with Laura. The meal was amazing and the rooms could not have been faulted. Such a lovely breakfast in the morning also. To Laura and all the staff, you're a credit to the Western House, so thank you.

Had a very enjoyable stay at the Western House Hotel. My room was large and well maintained. The food in the restaurant was delicious. If you are a fan of Robert Burns, there are many places to visit nearby that are connected to him. I look forward to staying again.