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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter8.2
Service8.5
Renlighet8.6
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Alla recensioner(49)
Positiva recensioner(22)
Recensioner med foton/video(7)
Vänlig personal(9)
Utmärkt vistelse!(8)
Negativa recensioner(2)
Anonym användare
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på jan. 2025
Bokat för andra
7 recension
8.5/10
Mycket bra
Publicerades 6 maj 2025
Rooms booked:
It's pretty luxurious, bright, clean
Food & drinks
The breakfast buffet selections were many - ranging from Filipino or Western food choices
Översätt
Razel0910
Premierrum, 2 Dubbelsängar, Balkong
Bodde på jan. 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 17 feb. 2025
Staff were very helpful and accommodating. The room was clean and very spacious. Upon check-in, towels were not available, we were informed that they ran out of towels, they were genuinely apologetic about this incident. Breakfast buffet was good.
Översätt
Svar från boendet: Greetings from Stonehill Suites!Hi! I hope this message finds you in good health. We are glad to hear that we have been attentive to your concerns regarding the towels, and we appreciate your patience as we took swift action to address the issue. Thank you for complimenting our breakfast!Aljay Paul BalgosFront Office Supervisor
#twinberries
Rum Premier King med balkong
Bodde på okt. 2024
Familj
3 recension
8.0/10
Mycket bra
Publicerades 20 jan. 2025
The place was very nice the staff were friendly and approachable but the breakfast was not enough for the guests. We came at 8 am, no food choices left a small amount of pancit canton and a few slices of fruits. We informed the waiter to cook a scrambled egg and requested a rice or bread for my 2 kids only. I hope it will not happen to their future guests, too..
Översätt
Svar från boendet: Greetings from Stonehill Suites!At Stonehill Suites, we always strive to ensure that all our guests are well accommodated and served with fast service. Most importantly, we aim to provide a breakfast selection that is more than sufficient to meet the needs of both our in-house guests and walk-ins. We apologize for not meeting your expectations during your stay, and we would like to assure you that we are committed to improving our service and menu for your next visit. Please let us know how we can assist you with your next booking. Thank you!Aljay Paul BalgosFront Office Supervisor
Gästanvändare
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på jan. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 13 feb. 2025
Clean and staff was accommodating .
Översätt
Svar från boendet: Greetings from Stonehill Suites!Hi! We greatly appreciate you taking the time to provide us with such positive feedback. The staff at Stonehill Suites always ensures that our rooms, amenities, and public areas are kept clean, well-scented, and consistently maintained. We can’t wait to welcome you back to Stonehill Suites!
Richard C
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på feb. 2025
Familj
3 recension
9.0/10
Utmärkt
Publicerades 31 mars 2025
A very nice hotel. Excellent penthouse breakfast with a great gym next door. Small rooms are OK, will get the larger one next time. Street parking is outside the hotel's corner lot with a guard for night-time. Stonehill is centrally located next to the Locson corridor with numerous restaurants, shops, 2 hospitals, professional offices, etc.
Översätt
Jennifer
Premierrum, 2 Dubbelsängar, Balkong
Bodde på jan. 2025
Par
2 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
The staff are friendly and accommodating. The bed is comfortable, it's a homa away from home.
Översätt
Roland Tan
Rum Premier King med balkong
Bodde på nov. 2024
Res med vänner
5 recension
8.5/10
Mycket bra
Publicerades 4 jan. 2025
A very homely and loving hotel filled with very hospitable and friendly staff. Location is very convenient and accessible to restaurants shopping malls (SM) and many eateries. Few staff are exceptional in their service rendered. They are Alexandra Diose and Dijordan who have made my stay more enjoyable and memorable. Overall all the staff have done a very good job with their service oriented approach and mindset throughout my stay from 25Dec24 to 04Jan25 ( 10 nights ) .
Översätt
Svar från boendet: Greetings from Stonehill Suites!Hi Sir Roland! It has been a great pleasure for Stonehill Suites to have you as our guest. We are always glad to see you every day during your stay. We appreciate your kind words about our staff, particularly Jhodan and Alexandra. Mentioning them in your feedback is a testament to our thorough training, which ensures that all staff members are well-equipped to provide excellent service.Thank you for your wonderful stay!Aljay Paul BalgosFront Office Supervisor
Marie Vic Ramos
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på nov. 2024
Par
4 recension
7.0/10
Publicerades 5 dec. 2024
Amenities at par with other hotels with same star ratings but service is quite dissatisfying, more room for improvement though.
Översätt
Svar från boendet: Greetings from Stonehill Suites!We are saddened to hear that you were not satisfied with our service. We take all necessary measures to ensure that our guests are well accommodated and receive excellent service. We will take your concerns seriously and work to improve our service quality. We hope to see you again and provide you with a great experience.Thank you!Aljay Paul BalgosFront Office Supervisor
Anonym användare
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på okt. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 8 nov. 2024
Very accommodating staffs. Truly a people with SMILES. We slept well and feels home. 😍👌
Översätt
Svar från boendet: Greetings from Stonehill Suites!Hi! I hope this message finds you well. We are glad to know that you have been satisfied with all aspects of our services. We always aim to wear our smiles for every guest and the people we meet, as we want them to feel comfortable at Stonehill Suites!Aljay Paul BalgosFront Office Supervisor
MilesAway@trip
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på aug. 2024
Par
28 recension
8.0/10
Mycket bra
Publicerades 24 okt. 2024
Booked several rooms for me and my sisters. Good location, very accommodating staff.
Översätt
Svar från boendet: Greetings from Stonehill Suites!We are glad that you booked several rooms with us and we appreciate your choice in staying with us as a family. We hope to be a part of your next family vacation as well. Please let us know how we can assist you with your next booking, and we would be happy to provide you with our best possible rates.Thank you!Aljay Paul BlagosFront Office Supervisor
Thomas Mark
Svit Premier med kings size-säng
Bodde på aug. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 26 sep. 2024
always good to stay here room service is great food is great staff great
Översätt
Svar från boendet: Greetings from Stonehill Suites!I hope that you are doing well. We are happy to have been of service to you during your stay. We are glad to read such feedback staring from our room service, food, and staff. We thoroughly make sure all particular aspect of our hotel are well maintained. - grammar fixDeleteGreetings from Stonehill Suites!I hope you are doing well. We are happy to have been of service to you during your stay. We are glad to read your positive feedback regarding our room service, food, and staff. We consistently ensure that all aspects of our hotel are well maintained.Aljay Paul BalgosFront Office Supervisor
Gästanvändare
Premierrum, 2 Dubbelsängar, Balkong
Bodde på maj 2024
Familj
34 recension
9.0/10
Utmärkt
Publicerades 1 sep. 2024
Great place to stay in Bacolod. Near to our favorite Bob’s Resto and Cafe.
Översätt
Gästanvändare
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på juli 2023
Par
2 recension
10.0/10
Enastående
Publicerades 5 sep. 2023
Hotel is accessible and clean..the crew are friendly and the food is awesome...I definitely book again on my next trip
Översätt
Mary Rodelie
Deluxe Rum, 1 King Säng, Rökfritt (Utan fönster)
Bodde på nov. 2023
Bokat för andra
1 recension
10.0/10
Enastående
Publicerades 31 dec. 2023
Excellent customer service and Loved the amenities. The hotel is very clean as well. Thank you so much
Översätt
Anonym användare
Juniorsvit
Bodde på okt. 2022
Affärsresenärer
2 recension
6.0/10
Publicerades 4 dec. 2022
Hoping for a better service and assistance next time.