Thermal Resort Hotel Elisabethpark

I had a wonderful 10-day stay at Hotel Elisabethpark while attending the "Music in the Alps" festival. The hotel's helpful staff, central location, eclectic decor, and breathtaking views more than make up for its dated hardware or other non-essential deficiencies. From the start, I appreciated Dinela's assistance in booking my reservation. Upon my arrival, Sergey at the front desk offered to lead me to my wing so I wouldn't get lost first time around. During meal time, others and I were well assisted by the English speaking Justin (Mijatovic) who was unfailingly attentive. And everyday, the housekeeping ladies worked diligently while carrying lovely smiles. It is always the people who make a place special. Hotel Elisabethpark is no exception in that regard.

The hotel was a reasonable price but it was made apparent why, when reflecting on my stay here. The breakfast was okay but the evening meals were inedible. Do not expect any traditional Austrian food which you would get on the slopes. In the end we chose to eat out over eating in the hotel, which made up for the reasonable price that was advertised. Alongside the low standard of the food, the staff were not very hospitable and sometimes quite rude. Myself and other members of the party got quite bad food poisoning from the food one night, when we addressed with a member of staff they tried to blame the altitude. We know other guests had similar issues, so it wasnt just unique to our group. If you want a cheap night stay, in a decent location then I would recommend but do not go half board and subject yourself to the evening meals.

I do not recommend. I was in january 2024. From the start we had the impression that we are not welcome, the hotel staff was not friendly. Every day the same thing at the breakfast, 6 days. One toaster for 200 persons . Very bad coffee. At dinner the same thing , not very diverse. The room very old, not painted for decades, good space. Superficial cleaning. Old and dirty carpet in the room. Hotel in good location. Parking next to the hotel, paid parking, not included ( 28 euro a week). Low temperature at the pool. 32 for the water , 20-23 ambient air. Some friends of us had to change the room because was wet! And onother family had problem with electricity. Even if the price was ok I won’t come back, I prefer to pay more and have better conditions. Free entry at the pool and sauna but we had to pay at the reception the bathrobe. At the pool just one old hairdryer. Overall I do not recommend.

Just back from a week stay. Hotel is nice and clean, pool facilities and sauna etc adequate. Food was plentiful and pretty tasty. Breakfast especially had plenty of buffet choice. Unlike some other reviews here I would say the staff were the highlight of the stay. Friendly and helpful without being too overbearing. The only comment I would make is that if skiing/boarding the walk up to lifts is steep... so either accept the queue for the hotel shuttle (at most 15-20 mins) or take the skibus from 50 metres along the road. All in all would definitely return.

We would like to praise Karina, a very kind and exceedingly serviceminded waiter in the restaurant. Always at your service when needing it with the biggest and kindest smile. Thank you for great service Karina. I would say her colleagues could learn by her, the way she is around the guests is 5 stars from us. One other lady (maybe a manger or so) who stood in the restaurant every evening, should learn how to smile more and improve her guest hospitality. Other wise, the receptionists were very nice and accommodating. The hotel is extremely charming with a lot of cultural history. Surroundings were incredibly beautiful. Very nice place, and we would definitely visit again some time.

Everything was very good! Great restaurant service, good Austrian food. A lot of activities to do around the hotel for those who don't ski, situated exactly in the town center. SPA was great, especially the saunas!

Definitely a recommended hotel!Nice hotel in beautiful location, with amazing view, and friendly and helpful staff. The food is tasty and everything is clean. I felt extraordinary throughout my stay considering that I also had access to the spa. Transportation to the ski slopes is another advantage for choosing this hotel. New Year's Eve was a beautiful night, they organized a festive party with a music band.

It was a wonderful stay, wonderful staff, extremely kind, all the necessary conditions for a wonderful vacation. the food is very good, the spa is perfect for moments of relaxation we will definitely come back

Hotel cleanliness poor, both in rooms and public areas, no soap in the ladies toilet next to the buffet restaurant all week!! Food selection poor and mostly cold Terrible smell from drains as soon as you enter the hotel All of the above due to Covid apparently……