Thermal Resort Hotel Elisabethpark

The price/performance ratio is an absolute disaster. The hotel is old, the carpets are faded and have not been changed since the hotel was opened. To get to the children's playroom, you had to walk through a dark corridor that smelled of cigarettes like a cesspool. And the playroom itself? Dirty carpets, a few broken crayons scattered on the floor and that was it. At least we were happy about the table football, until we discovered that the balls were missing. Breakfast was like a photocopier, the same thing every day. Small selection, one type of bun, hard whole grain bread. One type of vegetable, boiled and fried eggs and a sponge cake that tasted so chemically that it was inedible. In the whole week, they were not able to make sausages or eggs in a different way. Two home toasters for the entire restaurant. Dinner - choice of two dishes, one of which was always pasta soaked in oil and some cheap sauce (the last day it was even ketchup). The second dish was the cheapest sauce with dry meat, we ended up on a dry bun (the same one that is for breakfast). Entrance to the sauna - darkness, stench, I am normally afraid to be alone there. Never again in this hotel!

I do not recommend. I was in january 2024. From the start we had the impression that we are not welcome, the hotel staff was not friendly. Every day the same thing at the breakfast, 6 days. One toaster for 200 persons . Very bad coffee. At dinner the same thing , not very diverse. The room very old, not painted for decades, good space. Superficial cleaning. Old and dirty carpet in the room. Hotel in good location. Parking next to the hotel, paid parking, not included ( 28 euro a week). Low temperature at the pool. 32 for the water , 20-23 ambient air. Some friends of us had to change the room because was wet! And onother family had problem with electricity. Even if the price was ok I won’t come back, I prefer to pay more and have better conditions. Free entry at the pool and sauna but we had to pay at the reception the bathrobe. At the pool just one old hairdryer. Overall I do not recommend.

Everything was very good! Great restaurant service, good Austrian food. A lot of activities to do around the hotel for those who don't ski, situated exactly in the town center. SPA was great, especially the saunas!