Relais & Châteaux Hotel Jagdhof Glashütte

領導出差入住，環境優美，服務OK,很滿意。

This hotel and restaurant has an amazing concept of providing service to the customers. It was a very pleasant 4-day stay thanks to this way of working for the guests. I cannot think of one mini-complaint, except the weather. That was not so good these 4 days. One suggestion is to rewrite your address as I had great problems arriving. Please write for the village: Glashuette-Bad Laasphe instead of Bad Laasphe. My navigator system will be gratefull.

We wanted to honor a voucher that was a present for me four years ago. I was sick for over a year and afterwards we could not travel due to the Corona Crisis. Therefore the latest chance to convert the voucher was now in Summer 2023. We reserved two rooms in the Jagdhof and had the bill with the confirmation of the payment of the voucher and the voucher number as an evidence in baggage. The stay was pleasant and the hotel was great (as we knew it from former times). The rooms were upgraded and the bathroom was new and very clean. The meals were splendid even if the breakfast was smaller than in former times. The bad experience we made was that the hotel did not accept the bill of the voucher as an evidence that the voucher was still existing and hat not already been honored. We are regular guests well known for nearly 20 years at the Jagdhof. We had to pay the whole bill and had to promise to look for the Original voucher at home to send it by postal service to the Jagdhof. In this case they would restitute the costs of the hotel rooms. We are very disappointed about this behaviour. At home I immediately found the voucher and send it to Jagdhof Glashütte. Now are waiting for the restitution... but I think we will never be guests of Jagdhof Glashütte again.