Gästanvändare
20 augusti 2024
THIS OWNER WILL STEAL FROM YOU!! .. We booked this place and upon arrival they charged us the full amount witch is not standard process. Usually Hotels do not charge right away, they place a hold deposit WTV. He gave us our room and upon opening the door.. THE SMELL OF MOLD was overwhelming the floors where warped and everything was damp and wet and black residue on the baseboards. Went back to the office and told this to the manager, he looked at me like I was crazy. I said very nicely, we appreciate your help, but we would like to cancel this hotel and go to another place. immediately told me "No Refunds" me... "I don't want a refund" I just don't want to stay here Keep the deposit I said. This guy charged us the whole price and told me the Software on his PC dose no allow refunds. We travel a lot, never seen anything like this before. Do yourself a favored pay the extra 50$ and stay across the street at the Inverary resort 5 star all day long clean rooms lots of restaurant options grounds are amazing.
Översätt