The St. Regis Punta Mita Resort

I’ve always been captivated by the serene beauty of Punta de Mita, a peninsula steeped in both luxury and natural wonder. Nestled along this stunning coastline are a few resorts that truly capture the essence of this paradise, but none quite like the St. Regis Punta Mita. While there are many resorts that promise luxury, the sweeping, iconic views here set it apart—it’s a place where every glance feels like a postcard. When I visit a resort, two things I always look for are exclusivity and exceptional service. At the St. Regis, even though families, couples, and friends gather here, there’s something about the way the resort is spread across its expansive 22 acres that makes you feel as if you’re in your own private world. It’s a delicate balance they’ve mastered, and the result is nothing short of magical. The attentive staff was one of the highlights of my stay. Having a dedicated butler service was such a treat—I could simply send a text, and within minutes, my every need was taken care of. It added a layer of personal attention that made me feel completely at ease. Dining at the resort was a standout experience. With two bars and four restaurants, including the Sakana Bar and the Altamira at St. Regis Bar, there’s plenty to explore. However, Carolina and Marietas were my personal favorites. Carolina offers a more formal, intimate fine dining experience, perfect for a special evening. Marietas, on the other hand, is a casual spot by the beach—ideal for relaxing in resort wear while you take in the sunset with a delicious meal. As someone with a discerning palate, I was pleasantly surprised by how exceptional the food was across the board. Each dish felt thoughtfully prepared, and I can confidently say I didn’t encounter a single disappointment, which says a lot! One of my favorite moments was lounging in a cabana during the early afternoon. There’s something about hearing the ocean breeze, the birds, and the gentle lapping of the waves that creates an almost meditative experience. It’s hard not to feel completely at peace. For those looking for activities, the resort offers a golf club, various aquatic adventures, and even a sunset cruise—all of which can be arranged by the concierge. These were some of the highlights for me, but there’s plenty more to explore. My room was a sanctuary in itself—spacious, comfortable, and beautifully designed. I especially loved the combination of the indoor and outdoor bathing options, with a terrace shower surrounded by greenery. It was such a unique touch that I found myself reluctant to leave the room! In the end, what truly sets St. Regis Punta Mita apart is its unwavering commitment to exclusivity, service, and the guest experience. From the moment you arrive, you can feel the thoughtfulness and care that goes into every detail. They’ve mastered the art of hospitality, ensuring that your time here is not only memorable but transformative. If you’re searching for a resort that offers the ultimate

This used to be our go to place, sadly I’m not sure we will ever stay here again. Everything has changed. This property is run down despite new renovation and the level of quality of food and food service is seriously lacking. What a shame. One of our favorite places has turned into a hugely disappointing experience. Upon arriving front desk informs us that we had two reservations booked. The website was acting up and Marriot bonvoy membership wasn’t working correctly. Obviously a mistake however she decided to handle the situation by telling us “there may be a penalty for having to cancel a double booked reservation” (we made the reservation the night before at 7pm and flew two hours from CA to arrive at 10:30am.) Clearly extremely poor hospitality and etiquette to treat guests like that. Obviously management had to get involved and finally apologized and corrected it. Food quality is so disappointing as this place once had GREAT food. They have absolutely ruined it. They closed Marietas wonderful dinner completely. Mita Mary is totally changed and food was disappointing. My shrimp and steak tacos came undercooked practically raw and prices are ridiculous. Quality terrible. Pool food is YUCK and drinks SUCK!!!!! They took away the lobby bar drinks like my favorite corn tequila drink cocktail , no more tacos el pastor or churros. Those delicious craft cocktails are gone. Now it’s just a cheesy lobby ho hum bar. The grounds are severely affected by dying plants. All of the palms are dying, everywhere is orange, yellow dying plants that were once lush and green. It is completely obvious that this property is run down, completely changed into an environment that I probably wouldn’t want to visit again. The pool tiles, walkways are falling apart. So rundown and just sad to see. Especially when we could go anywhere, when Four Seasons and Auberge are close by and we never would have wanted to switch because we used to love it so much here. It’s SO SAD to write a review like this about a place like this that once was my favorite and it’s just not the same anymore. :(

TL;DR - it's a beautiful property with stunning hard product. The service was generally awful. We booked a five night paid stay in a one bedroom suite booked through our Luxury Travel Advisor. As Marriott Ambassador members we applied Suite Night Awards and were upgraded to a one bedroom villa. The villa was stunning. A beautiful space with a stunning beach front living room, kitchen, bedroom and enormous bathroom. There was also a small 3/4 bath off the living room. Our stay began with a check in at the lobby, not in the room. Most hotels with villa level rooms perform check in activities in your suite or villa. Not here. Most hotels with villa level rooms have competent butlers. Not here. After being dropped in our room by the front desk staff, we were told that our butlers would be by shortly. Having stayed in many St Regis hotels we were excited about having our bags unpacked by our butler and looked forward to hearing more about the property. A butler did show up, but didn't enter our room, didn't offer unpacking, didn't offer more details about the property or their services (e.g. pressing service, morning coffee/tea). He just told me that our full team would be there the next day. So disappointing. Butler service continued to be disappointing - not bringing coffee/tea service as requested. Once we spoke to a manager, coffee/tea service did occur, but with one bag of tea for an entire pot of hot water (everything felt like a pull here; nothing was anticipated). Not returning messages in a timely manner (they would on average take an hour to respond). After day three I stopped using their services - although my husband did arrange airport transportation with them for our departure. On night two we were not able to sleep because the air conditioner malfunctioned and the fan loudly clanged and banged for the entire night. While they did arrive to fix it the next day, they did so without care to our belongings in the villa (going into the crawl space over our clothing in the closet without moving our belongings. Due to this "inconvenience" we were compensated with a $400 resort credit. A complete loss of a nights sleep for 1/4 of the cost of a one night stay. There were one or two restaurant servers/bartenders who were EXCELLENT. Hugo was outstanding. However all others were lackluster at best. We were sat one morning at breakfast and then moved once we went to the buffet because someone else had been sat at that table. No one offered to help with dishes moving from the buffet to the table. Coffee refills were hard to find. Beach service was inconsistent - on our first day someone brought a bucket of waters and then never returned again for orders (and there's no button or way to summon them). Silly first world problem challenges but not ones that you're looking for at a luxury resort. To be fair, housekeeping was exceptional every day, however at villa level properties, we're used to coordinating their time in the villa with our bu