Four Seasons Resort Punta Mita

We stayed here because my husband wanted to play the Pacifico golf course which was lovely (albeit very slow pace of play). At the hotel, service staff were excellent. Of particular note were Enrico who lead or tequila blending experience and our massage therapists. This is not a five-star luxury resort. It is showing wear in most areas including the rooms. There were TOO many rowdy children and the adult only pool is in a jungle setting with no view or redeeming qualities. Staff let some guy eat in the whirlpool which is just gross. The beach chair/palapa reservation system was bizarre. We couldn’t enjoy the infinity pool because it was overrun with aforementioned rowdy children.

We had mixed feelings about the Four Seasons Punta Mita as well as the peninsula itself. First the good. The hotel is quite beautiful in its setting and landscaping. The pools and beaches are also gorgeous. Service was universally friendly. The included breakfast was great - we only had the buffet but there were tons of options including an omelette station. The so-so. The rooms were nice, but not as nice as plenty of other resorts we have visited. Our room had a septic type smell in the entryway - did not really bother us in the bed area and we found it went away when we left the patio door open (and the ac automatically turned off). The shower was quite small with a slippery floor and no mat. Some of the newer buildings looked nicer than ours - maybe they have better rooms. We were not in one of the casitas with plunge pools. The food in the various restaurants was pretty good, but not amazing. Probably not worth the prices. We had better meals in town and around the peninsula. Finally, we really did not care for the fact that we felt the resort was walled off from the real world and local flavor. It could have been anywhere in the world. I guess safety is what people who can afford this level of luxury want, but we prefer to be in a more authentic locale on vacation. The bad. While I mentioned that food prices were high, that was nothing compared to drink prices. I'm talking a 10x markup on a bottle of wine!!! $120 for a $12 dollar bottle of New Zealand sauvignon blanc is outrageous. Even the Mexican wines were generally at least $80 - $90 for a bottle. As expected, most cocktails were $20 and up - at least that is not a 10x markup. Beer was quite reasonable. Given the number of other places we hope to visit, we will probably not come back, though other members of our family might.

We were consistently impressed by the exceptional service, the top-notch food and drinks, and the immaculately maintained grounds. The variety of activities available, the stunning beaches, and the impeccable cleanliness all contributed to a wonderful experience. While we personally prefer a more tranquil atmosphere, we understand that the hotel's popularity can sometimes lead to higher occupancy. Despite this, we had an unforgettable time and highly recommend Four Seasons Punta Mita

We enjoyed 5 days at this beautiful property. We had an ocean front casita with plunge pool. The room was very comfortable and spacious. The grounds were beautiful with beautiful pool and beach. The bars and restaurants were fun. We borrowed bikes one day. Also enjoyed the tortuga, sea turtle release on the beach sponsored by a conservancy group. Staff were outstanding. Everyone very friendly and helpful. Enjoyed great massages in the spa. Four Seasons arranged transportation for us to and from airport and to dinners off property. We loved it.

Be aware! This is nothing like a Four Seasons resort! No Life guards in the resort! This is a family hotel, and there should always be a lifeguard near the sea and the pool. There were so many cockroaches everywhere inside the hotel premises. They were inside the spa, inside our room, in the bar and food area and hallways. Cockroaches represent unhealthy and filthy environment. They carry so much diseases. Also, roaches are my biggest phobia and when I saw the first one, after receiving a message on the spa, I freaked out. That was our first day. The staff at the spa was very kind and helpful and they tried to help me by calming me down and safely getting me out to the front desk to speak to a manager on duty. We spotted another cockroach creeping out of our bathroom sink in our room. We informed the management and the fumigated the room. It was almost impossible to sleep and breath inside our room. We were coughing and developed severe headaches. We were not only terrified but we got sick. The Managemt was not very helpful. He told me that I cannot come and ask for free things and more discounts each time I see another roach. The hotel was very unorganized and dirty. There were barely any staff at the pool and beach area. There were dirty towels everywhere. Long story short. Save your money and do not go to this resort! .

I love this resort but now their policy of allowing dogs unleashed on the property and in the pool areas is getting a little much I understand people love their pets at home but the general public doesn’t necessarily see the same thing. If people can’t leave their pets at home they should be on a leash in a 5 star resort not in the pool