Villa Del Palmar Flamingos Beach Resort & Spa

Hotel is in excellent condition and the beach is amazing. Food and food and beverage service is great. The only 2 things is that air conditionate on room made too much noise, and they charge a 15% tip plus 16% tax on every bill (in Mexico service is charged separetely) so beware on double tipping when paying the bill.

Great hotel, however check-in was absolutely horrible! Waited over an hour standing in the lobby to even get to the check-in desk. There was only a couple parties in front of us, but staff was extremely slow!!! Slowest check in that I’ve ever had!!!

Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!

We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!

Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.

I was treated absolutely awfully upon my check-in. They said I didn’t have a booking. I had to wait for one hour at such a late hour of the night when I was so tired and just wanted to get to my room. An ******* chat worker had to call the resort several times to get me to my room eventually. Since my time here I have been gouged. They keep adding extra costs onto every time I order food or drinks. They make mistakes on my bill and try to add extra costs on. The service has been terrible and the drinks are awful. I am definitely not happy and I really wish I did not pick this property And I didn’t even get the property that I actually chose. I’m hoping you can look into what you can do because I have a lot of extra charges now with being here and the staff just ignores me and they don’t really speak English very well. Please I hope you can help. Thank you.So