Mango House, Seychelles, Lxr Hotels and Resorts

Amazing stay Professional staff Big big positive vibes High recommendation

We had an amazing time at Mango House. I would like to give the highest praise to Chef Mortada. He checked on the clients regularly to make sure we were happy with our food and service. He worked very hard. Also Anna and Thomas were excellent servers/waiters ! Very attentive. I would have rated this a 5 however the guest relations/front desk needs to improve. Ahmed was excellent and very helpful however whenever I called for assistance, the phone would ring forever and no one would answer. Additionally, when I called to ask if my car rental representative had arrived, I was told no (without anyone checking). My rental car representative was indeed at the hotel and was waiting for me to come pick up the car. I don’t know if guest relations is short staffed or what, but for the entire 6 days I was there, it was difficult to reach anyone for assistance.

Stayed for two nights, what a treat to end our holiday. Check in was easy, room was fantastic, close to the lower pool facilities were excellent with fresh towels on the sunbeds and water brought from the bar which served drinks and food by friendly staff Tried snorkelling with free equipment provide in the bay and so quite a few fish in a short time. We were invited to a Prosecco reception by hotel management which was a nice touch whilst we watched the lovely sunset. Evening meal and breakfast were Al a carte where we met the Head Chef Mortado who was happy to chat and explain the menu as well as the food choices in the other restaurants (his suggestion for French toast was taken up by my wife and she loved it). All staff were friendly and helpful. The cocktail bar was on the upper level although quiet we were served some excellent cocktails by Chloe. All in all a lovely hotel very private and relaxed atmosphere.