Sapphire Bayil Hotel

Sapphire Bayil Hotel recensioner

Sapphire Bayil Hotel

Mikhayil Useynov 3, Baku, AZ1000, AzerbaijanVisa hotellinformation
Sapphire Bayil Hotel
Sapphire Bayil HotelSapphire Bayil HotelSapphire Bayil Hotel
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Gästrecensioner

4.3/5
Mycket bra
28 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.3
Service4.3
Renlighet4.2
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Alla recensioner(28)
Positiva recensioner(17)
Recensioner med foton/video(4)
Vänlig ägare(5)
Negativa recensioner(5)
Gästanvändare
Executive-rum
Bodde på juni 2024
Res med vänner
7 recension
4.0/5
Mycket bra
Publicerades 25 aug. 2024
Just so so
Översätt
Anonym användare
Deluxerum med dubbelsäng eller två sängar
Bodde på okt. 2024
Par
63 recension
4.8/5
Otroligt
Publicerades 10 nov. 2024
設施：完善 衞生：挺好 環境：很好 服務：前台服務很好 英文很棒
Översätt
Gästanvändare
Executive-rum
Bodde på aug. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 18 sep. 2024
Очень красивый отель с хорошим обслуживанием!
Översätt
Gästanvändare
Standarddubbelrum/Standardtvåbäddsrum
Bodde på nov. 2024
Res med vänner
1 recension
3.7/5
Publicerades 5 jan. 2025
Недорогой отель, без изысков, средние завтраки, персонал очень приветливый, стараются.
Översätt
Yangtaiyuyan
Deluxerum med dubbelsäng eller två sängar
Bodde på juli 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 23 aug. 2024
酒店很漂亮，很有設計感
Översätt
Gästanvändare
Deluxerum med dubbelsäng eller två sängar
Bodde på mars 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
Ich bin 3 Tage im Hotel gastiert, fand ich alles Super. Besonders die Personal, alles Klasse.
Översätt
Anonym användare
Deluxerum med dubbelsäng eller två sängar
Bodde på feb. 2024
Par
7 recension
5.0/5
Enastående
Publicerades 12 apr. 2024
Очень хороший отель, прекрасное местоположение, приветливый и отзывчивый персонал!
Översätt
Gästanvändare
Standarddubbelrum/Standardtvåbäddsrum
Bodde på juli 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 11 aug. 2024
挺好，門口服務小哥又帥又能幹！特別好！
Översätt
Gästanvändare
Bodde på Invalid Date
Par
5.0/5
Enastående
Publicerades 9 nov. 2024
We had an exceptional stay and can confidently give it five stars. From the moment we arrived, the service was outstanding—staff were friendly, attentive, and genuinely made me feel welcomed. The room was spacious, immaculate, and incredibly comfortable, with luxurious amenities that made our stay feel indulgent. The hotel's dining options were superb, The location was perfect, within minimal distance to key attractions. Every detail was thoughtfully executed, making this a truly memorable stay. I highly recommend for anyone seeking a top-tier experience! Special thanks to reception guys !!
Översätt
Gästanvändare
Bodde på sep. 2024
Annat
2.0/5
Publicerades 7 okt. 2024
I would look elsewhere. The room cleaners are very hard to deal with. The rooms not cleaned when staying here for 3 days. Only first day we have bottled water. Asked for more and was questioned as to why. Asked for more soap and questioned as to why. The cleaners just sit around and are rude. Staff unhelpful. Towels not even replenished after 3 days. Breakfast very bland and not a great selection. Location is away from the city. Look Elsewhere.
Översätt
Gästanvändare
Bodde på juli 2024
Familj
5.0/5
Enastående
Publicerades 3 aug. 2024
Very good hotel compared to the price. The building is old but they have nice decorations inside. Staff are friendly. Location is easy to reach and near to the corniche in good location. The room i booked is big size and was clean as well.
Översätt
Gästanvändare
Bodde på apr. 2024
Res med vänner
2.0/5
Publicerades 16 maj 2024
Endured a room (w no safe) for 3 nights w no natural light or outside air. V noisy as it overlooked a covered courtyard, which funneled sounds like an echo chamber. Asked for a chair and shower cap, never delivered. Manual key didn't work after closing door. Went for a walk while they 'fixed' it. 2nd key didn't work, so more delay, before 3rd time lucky! Returned one day at 4pm, room not made up. Next day, returned at 7pm, room again not made up! Breakfast v good, but dinner was expensive and appalling. Easily the worst casserole I've ever been served.
Översätt
Priyanshu A
Bodde på mars 2024
Affärsresenärer
1.0/5
Publicerades 9 apr. 2024
I have been in chats with Nurlana self executive for 28 rooms and she qouted me 100AZN but when i confirmed her she said that she cant offer same price and increased it to 120 , plus she is also not letting me talk to the director or the director is too busy to even talk for a minute. please find the images below and take necessary actions to stop unfair trade practices
Översätt
Svar från boendet: Dear priyanshua2024, Thank you for your feedback. However, your review does not correspond to the quality and service of Sapphire Bayil Hotel. Additionally, you mentioned that you were unable to contact our sales director; nevertheless, the sales director personally reached out to you and provided full information on why we cannot offer you a price of 100 AZN. We would like to emphasize once again that the hotel's pricing policy may vary depending on hotel occupancy, and since you did not respond promptly, the price was adjusted. In our pricing policy, you will not find a price of 100 AZN anywhere. Sincerely, Sapphire Bayil Team
Gästanvändare
Bodde på feb. 2024
Annat
4.0/5
Mycket bra
Publicerades 1 mars 2024
We really liked this place (although some minor things needed improvement). In summary, we would definitely go back. Good things: Lovely lobby area, recently upgraded hotel and enormous bedroom and bathroom - we had a balcony and looked over a quiet side street, although friends had a noisy room at the back. The place had the character of a boutique hotel. $2 taxi ride to most tourist areas, 2 supermarkets, bakeries, cafes and park nearby in pleasant suburb. Helpful staff, particularly at the entrance - get them to call any taxis you need using their app, as it is much cheaper that way. Lots of power points, good toiletries, decent safe, free water each day, tea and coffee, fridge, very good shower, good shaving/cosmetic mirror, firm bed giving a great sleep,, good internet. Other; The housekeeping was variable, e.g. the toilet was not cleaned or bins emptied one day, and I needed to chase up toilet paper another day. The bathroom at times had a drain smell. The breakfast buffet was good but I had language and other issues getting some gluten free food - the staff tried though and the manager sorted things out more than once.
Översätt
Svar från boendet: Dear RobandMaryJean, Thank you for sharing your detailed feedback about your stay at the hotel. We are delighted to hear that despite some minor issues, you both enjoyed your time with us and that you found many aspects of your stay to be positive. We are pleased that you appreciated the recently upgraded facilities, spacious rooms, and the character of the boutique hotel. It's great to know that you found the location convenient, with easy access to nearby amenities and attractions. Your feedback regarding the housekeeping and breakfast experience is duly noted. We apologize for any inconvenience caused and appreciate your patience and understanding. Rest assured, we will address these areas for improvement to ensure a more consistent and enjoyable experience for all our guests. We truly value your patronage and hope to have the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing our hotel. Best Regards, Sapphire Bayil Team
G3493PGroberts
Bodde på okt. 2023
Affärsresenärer
2.0/5
Publicerades 21 nov. 2023
Very noisy whichever room you get. Firstly on the inside so noise travels up from reception area. Moved rooms as too hot, 30°c and ac was off for winter. 2nd room on the street, incredibly noisy. Cleaners operating throughout the night. Banging constantly, chairs scraping across wooden floors. Doors slamming throughout the day and night. Staff are friendly and helpful.
Översätt
Svar från boendet: Dear G3493PGroberts, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We genuinely appreciate your insights, and we apologize for any inconvenience you experienced due to the noise disturbances. I want to assure you that your comments have been taken seriously, and we are actively looking into solutions to address the noise issues you encountered during your stay. We understand the importance of a comfortable and quiet environment for our guests, and we apologize for falling short in this aspect. Regarding the temperature concerns and the air conditioning being off for winter, we regret any discomfort this may have caused. We are reviewing our climate control policies to ensure a more comfortable and pleasant experience for our guests, irrespective of the season. On a positive note, we're delighted to hear that you found our staff to be friendly and helpful. Our team takes great pride in providing excellent service, and we appreciate your recognition of their efforts. We value your feedback, as it allows us to make the necessary improvements to enhance the overall guest experience. If there's anything specific you would like us to address or if you have additional details to share, please feel free to reach out to us directly. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Best regards, Sapphire Bayil Team