Mercure Baku City recensioner

Good value

This is a clean, convenient, stylish and lovely hotel. The room was the perfect size. The location was great, close to the Flame Towers. And the best part was the warmfull staff.

clean hotel but with a small room, location is not perfect but good (near metro station and bus stop)

Its a new hotel but the location can be a bit better as its around 10 minutes from Nizami main street

The front desk were reluctant to provide additional water bottles. I had the family suite booked and still they were reluctant to provide more than 2 bottles of water which was pretty annoying. The breakfast area was too crowded and I guess to address this the breakfast timing should be 7:00 to 10:30, closing up at 10:00 is making it too crowded between 9:30 and 10:00 and the moment it is 10:00 you will find the restaurant people winding and talking all things inside. Too much chaotic and rude.

The customer service was very bad, there very lazy and last day very request for early breakfast and they said ok, and morning we are waiting but didn't come after that left with out breakfast because we have early flight Really Disappointed

Really good location - the hotel was clean and staff were friendly. Breakfast was good

Good hotel, not far from city center

Good location, great services, would recommend

Big rooms great breakfast

Really not very helpful

All good

Нормальный отель, очень приятные ребята работают, хорошо говорят на русском и английском. Хороший завтрак. Удобное расположение. Не понравилось: грязные ковры в номере, все в пятнах, попросили поменять номер - свободных нет. Номер пошарпанный, грязь на стенах и потрепаная мебель. По состоянию номера это не 5 звезд. В туалете приемлемо, чисто.

設施：家庭房略微緊湊但是床品很舒服，睡的很安穩。 衞生：沒見到不愉快的衞生bug 環境：這個酒店在山坡上，出門右轉可以去一個階梯公園看夜景。酒店環境OK的，大廳有藝術裝置，烘託氛圍。 服務：接觸到的工作人都是專業且認真，沒有任何不愉快感受。