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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.0
Service4.1
Renlighet4.1
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Alla recensioner(48)
Positiva recensioner(43)
Recensioner med foton/video(9)
Negativa recensioner(5)
guy123
Juniorsvit
Bodde på apr. 2024
Par
7 recension
4.7/5
Otroligt
Publicerades 6 maj 2024
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
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马龙 Marlon Sango
Bodde på jan. 2024
Familj
24 recension
4.2/5
Mycket bra
Publicerades 12 feb. 2024
I would say that that place is the best among several hotels we’ve scouted during the two night stay. With activities and friendly staff although the facilities is quite old. Good experience as always. Thank you!
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Jay Pee Dela Cruz
Bodde på okt. 2023
Res med vänner
42 recension
5.0/5
Enastående
Publicerades 24 nov. 2023
Super duper nice place to stay. The food and the rooms and especially the pool
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Paula
Junior Premier Rum
Bodde på juni 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 4 juli 2024
Recommend hotel
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Anna_B
Bodde på apr. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 22 maj 2024
Отличный отель!!!
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Angel O
Bodde på nov. 2024
Affärsresenärer
5.0/5
Enastående
Publicerades 11 dec. 2024
The staffs are very accommodating and the room is so nice! Perfect view of the ocean too! Even though we had problems on business matters, they were assisting us gladly. The food was okay too. Hoping for a successful business for them. Thank you so much for the stay!
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Svar från boendet: Dear Angel O., Thank you for taking the time to share your experience at Costa Pacifica. We’re delighted to hear that you enjoyed the beautiful ocean views and found our team accommodating and helpful, especially during your business trip. Your kind words mean a lot to us as we strive to provide exceptional service to all our guests. We appreciate your feedback on the food and will work on enhancing it further. Wishing you all the best, and we hope to welcome you back soon for another relaxing stay! Warm regards, The Costa Pacifica Team
Carla M
Bodde på juli 2024
Par
3.0/5
Publicerades 24 aug. 2024
We’re currently staying in a Pacifica suite at Costa Pacifica, and the experience is decent overall. The pet-friendly policy is great, and the facilities are well-kept with a pleasant landscape. The suite is clean, spacious, and comfortable. However, the restaurant service is really slow, requiring multiple attempts to get attention, and the Quattro Queso pizza doesn’t meet expectations—its taste and cheese blend are not what I anticipated. The massage rate of 1700 per hour seems high compared to other resorts, and they also ran out of ice, which could be problematic (since they are supposed to be serving cold drinks like shakes and cocktails) Hope they can improve to make the experience of customers better.
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Sherpa268509
Bodde på nov. 2024
Ensamresenärer
1.0/5
Publicerades 6 dec. 2024
Last year a beachview room was 5000P. This year my room with no view was 8000P. The room door was sagging on its hinges and needed to be slammed with force in order to shut it. See video. The slider door was barely functional. I needed to forcibly yank on the handle repeatedly to open the door as well as shutting it. See video... I set the AC at 16C before I went to bed because the room was hot and I had a late arrival. I woke up at 4:30 am sweating profusely. Aircon did not work. See video Needed to take a shower because I was sweating so much at 4:30am. No hot water. Shower head pipe leaking profusely, as well. See video... Obviously, I was not pleased. I asked for a room change. The new room had no chair and the slider did not open at all. It was non functional. 135 USD per night. Worst deal on any hotel that I have ever stayed at. ( I've had hotels in 30+ countries. Worst hotel experience of my life. Can't post videos in this review. I am posting it on all social media I can find. Look on youtube..."Costa Pacifica Hotel Baler Review 2024" parts 1, 2, 3, and 4.
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Svar från boendet: Dear Sherpa268509, Thank you for taking the time to share your feedback. I regret that your experience did not meet your expectations, and I truly apologize for the inconveniences you encountered during your stay. As we discussed upon your departure, we took immediate steps to address the defects you reported, and they were all resolved promptly after your stay. While we respect your right to share your experience on social media, we feel that certain representations of your stay may not fully reflect the efforts we took to address the situation. That said, we acknowledge the shortcomings during your visit and accept full responsibility for the inconvenience caused. Chris J Orta General Manager Costa Pacifica Hotel
Alfonso M
Bodde på okt. 2024
Res med vänner
5.0/5
Enastående
Publicerades 14 nov. 2024
This is the place to visit, stay, relax, unwind, make memories, swim, play, laugh, take lots of pictures and videos. Bring your friends, family, coworkers and loved ones for for bonding and team building. The swimming pool and views are breathtaking.
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Svar från boendet: Dear Alfonso, Thank you for taking the time to share your outstanding experience at Costa Pacifica! We are thrilled to know that our resort provided the perfect setting for you to relax, unwind, and create lasting memories with your friends. Your kind words about the breathtaking swimming pool and views truly inspire us to continue delivering exceptional experiences for our guests. We hope to welcome you back soon—whether it’s for another getaway with loved ones or a memorable bonding event. Warm regards, Chris J Orta General Manager, Costa Pacifica
Venture02264095429
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 9 nov. 2024
Great service, exceptional excellent customer service, really recommended, will be back soon, food was great, it's our second time here and it's always the service and quality of hotel was great, next year will be back for another great experience
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Svar från boendet: Dear Venture, Thank you for your kind words and for choosing Costa Pacifica Hotel once again! We are thrilled to hear that you enjoyed our service, food, and overall quality during your second stay with us. Your satisfaction and loyalty mean so much to us, and we’re delighted to know you plan to return next year. We look forward to welcoming you back for another memorable experience! Warm regards, Chris J Orta General Manager, Costa Pacifica Hotel
882kayea
Bodde på apr. 2024
Familj
5.0/5
Enastående
Publicerades 5 maj 2024
Spacious rooms. Nice swimming pools. We stayed in the beach view room, it was so nice to wake up with that view. Good restaurants nearby. What I love most was the wide selection of breakfast. It was surprising to me as I never expected that. The staff are very attentive and akways ready to help. Keep it up.
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Gästanvändare
Bodde på feb. 2024
Par
4.0/5
Mycket bra
Publicerades 8 mars 2024
The best accomodation in Baler. They have a huge pool and garden. Our first seaview room had a balcony door issue so we had to move to another room that has separate beds. :( Pet friendly hotel. They have a safe, mini ref and tv in the rooms. Their rooms are clean and has basic toiletries. Love that they have a hair dryer. Some of the rooms have balcony with chairs like ours. Their restaurant has good food choices (love the kilawin). They also have Gcash payment.Their staff are all nice and helpful. They don’t have covered parking, but has a lot parking spaces. It has its own beach access, and neaby to coffee shops around. Overall a good stay and would highly recommend.
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6/18
Gästanvändare
Bodde på juli 2024
Annat
5.0/5
Enastående
Publicerades 27 aug. 2024
Casita King is a very spacious and comfortable room. Casita is quieter compared to the very busy Costa Pacifica except that 1 night that another guest played very loud music with their booming speaker. It was not monitored because there was no attendant anymore in Casita in the evening. Though Leonora, our attendant in the morning, who made up our room, was very pleasant and helpful. Overall, the place needs a bit of updating/renovation especially the bathroom. Same goes for Costa Pacifica.
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Gästanvändare
Bodde på juli 2024
Annat
5.0/5
Enastående
Publicerades 21 aug. 2024
My family and I visited for three nights and we had the best time. I had a spacious, ocean view room with a big bed. My husband was very impressed with the complimentary breakfast, he said it was the best hotel breakfast he's ever had. There were plenty of options, such as cute happy face pancakes, an omelette station and lots of delicious Filipino dishes (we all LOVED the pork tocino!!). The staff were all very kind and courteous. They always responded promptly when we needed help (fixing the blinds, and getting me an ice pack when I hurt myself surfing). The lunch and dinner a la carte menu is pretty good and big portions, but if you want a change there are some great dining options nearby. We also had a good experience taking beginner surf lessons with instructors (not affiliated with the resort, but they are often on the beach front by the hotel). Thanks to everyone who works at Costa Pacifica, you really made us feel very welcome! I hope we can come back one day!
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Cristel Zech C
Bodde på maj 2024
Familj
5.0/5
Enastående
Publicerades 15 juni 2024
My very top hotel since I started travelling. The room, the employees, the food, the amenities, they are all great!! I feel like home with the room, and it is so comfortable and super beautiful. When I go back here in Baler, I will definitely choose this hotel again and again.
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Svar från boendet: Dear Cristel, Thank you very much for your kind words and for choosing Costa Pacifica as your preferred hotel during your travels. We are truly honored to be your top choice! It brings us immense joy to hear that you found our rooms comfortable and beautiful, our employees helpful and friendly, our food delightful, and our amenities satisfactory. Your kind words are a testament to the hard work and dedication of our entire team. We strive to create a home-away-from-home experience for all our guests, and it is heartwarming to know that you feel at home with us. Your positive feedback encourages us to continue delivering exceptional service and experiences to all our guests. We look forward to welcoming you back to Costa Pacifica on your next visit to Baler. Please feel free to reach out to us directly if there is anything we can do to make your future stays even more enjoyable. Warm regards, Chris J Orta General Manager, Costa Pacifica