Mitsis Bali Paradise

First time at this new Mitsis Hotel, we had a wonderfull week here with lots of good conversations with the staff and our entire family of 9 persons. This is the second year this hotel are getting into the Mitsis atmosphere. We saw and experienced many interesting things that will evolve this hotel into yet another beautifull Pearl of the Mitsis Corp. Beautifull green areas, lots of trees, flowers and view of the sea. Nice rooms and good pool areas. Loved all the open minded staff and we have to mention some of the people who gave us some speciel attention. Manolis, Ioanna and Sofia headchef for the Italian restaurant we had superb dinners this week. Ioannis, Yiannis and Ramiro at the reception thank you all for help this week. Best regards from Lotte og Christian Linde, Mentors from Denmark.

The hotel was beautifully clean, there was good space in the rooms and the beds were comfortable. Staff were friendly and helpful. The Pools were lovely, and the lifeguard Jordan, made our holiday. We had the best time! He was very helpful and did a fabulous job watching the pools. Really friendly guy! The restaurant was nice and very clean. The food was not to my taste, but I am a fussy eater. Very good choice, and beautiful desserts. Unfortunately, on both visits, their Cretan & Italian restaurants were fully booked. I tried to book the day before we went but already gone. Next time, I would try and book a couple of weeks prior to going away, perhaps contact the hotel directly. There are many beautiful restaurants on the beach. All the locals are lovely. There is a little nightclub 10 minutes away, which picks you up from the hotel and takes you home at the end of the night. I went in May for the first time, but unfortunately, we didn't get the weather. I loved it, so I went back in June and took my partner. What a difference the sun made, just stunning! Couldn't recommend more.

This is the second time this year we have stayed here and it did not disappoint either time! The hotel was very clean and the staff were friendly! The scenery was amazing and close to everything you need to have an amazing experience! The pool area is incredible, very relaxing and comfortable! The lifeguard Jordan is incredibly helpful and professional and makes your time there with his friendly attitude and smile. His knowledge of the area was so helpful. He recommended amazing places for us to visit and places to eat out for my birthday! Would highly recommend this hotel and we will definitely be going back!

Wrong room given the moved next day but had issues and one of the men really rude. No help with suitcases moving room and no help upon check out. Lack of vegetarian options unless you want spinach pie for every meal! No entertainment if English set up for French people Worst Mitsis I have stayed at and what they post on instagram is very incorrect I would pay more and go to another mitsis or go Rhodes

We have just returned from 11 nights at Mitsis Bali Paradise and had the most wonderful time. The hotel is beautiful, flowers fill the hotel grounds and everywhere is kept spotless by the cleaning team. The entertainment is very much centered towards the French guests which can be disappointing during the day and evening as the entertainment team will avoid anyone who doesn't speak French and at times spoke with people on all the sunbeds around us but walked straight past us as we were English, however there is plenty to do in the area instead, beautiful restaurants and bars only short walk away if you head down to the beach. There is a train ride taking you to Bali port or bus rides to both Heraklion and Rethymon which are easy to get too. If you are open to going out instead of staying in the hotel then you can see past the entertainment issue. On our trip English guests would meet up outside the pool to play cards and have a chat in the evenings but other than that there is not much going on sadly. The food is nice, very repetitive but again this is broken up if you do eat out on a few nights. Staff are all friendly and you see the same faces each day! The entertainment let's the hotel down but that's only as English guests are not included. I would definitely return and would love to go again in the future! Thank you Mitsis for a lovely 11 day break!

Returned home today after a 9 night visit. The hotel is gorgeous and in a fantastic location with superb views. The hotel is in the process of being refurbished now Mitsis have taken it over. They have already done the main lobby and bar and the 2 swimming pools, which are fantastic and added 2 a la carte restaurants a cretian and Italian which are lovely additions. The staff are all wonderful and work very hard to give you an amazing holiday. We stayed in room 818 and although this has yet to be refurbished it had a fantastic big balcony with gorgeous views and good sized bathroom and bedroom. The food buffet food is good quality but does become repetitive with very similar dishes everyday. The Cretian restaurant we did not really enjoy but that maybe down to personal taste. The Italian was lovely. I.m gluten intolerant and dishes are not clearly labelled so you do have to ask. There is a lovely older gentleman who is a chef and wears black (I didn't manage to get his name) he was fantastic and walked me round each dish explaining what I could eat, they also have gluten free bread, cereals, muffins and breadsticks if you ask for them. The Italian restaurant was also really good and the chef came to talk to me and cooked gluten free spaghetti. The drinks and cocktails were all excellent and were made to order by the wonderful bar staff. There is a bit of a queue at peak times. The beach is lovely with free sunbeds and a drinks and snack bar. I.m a storyteller and we were meant to get a welcome gift in the room which I never received and had to ask 3 times for my leaving gift, which I think needs to improve as Mitsis is very keen to promote but then don't deliver the benefits. All in all a fantastic holiday and we would return, it's just some of the finer details that are missing.