Sanur Resort Watujimbar recensioner

Good things- This resorts location is indeed great and walking distance to everything. All major supermarkets, massages places, restaurants,pubs around the corner. Huge pool for all ages.  Room menu food is good though.  Bad things- Cleaniness is basic and need uplifting. On checked in room was leaking and full of water, later it was changed to different room on same level. Breakfast and dinner menu is limited , especially breakfast needs to be changed every day basis.  Pillows were dirty and needs replacement straight away. Room refrigerator was empty, could have at least soft drinks for late nights.

Rooms were basic and needed basic maintenance. We specifically booked a 4th floor room and were put on the 2nd floor overlooking back street and overgrown unused area of hotel so be aware of asking for what you booked when you check in. Pool is great and nice cool water. Plenty of deck chairs. Buffet breakfast was good and lots of variety. The staff were 50/50 friendly or not. My tip is don’t lose your room key. They charge you $5AU replacement cost. They were not flexible at all. And considering we had a few inconveniences such as wrong room allocation, delayed check in plus we had to call for room maintenance for leaking water and have aircon repairs whilst we were in our room……. We thought flexibility was due. Much better and more accomodating places to stay in my view. Being fight crew we stay in hotels a lot and don’t offer negative feedback unless it’s due.

Staff very helpful, always feel very welcome when we return to the Hotel.

It's worth staying there, good service! Nice buffet breakfast! Will stay there again!

We love this resort so much, we extended our stay. The breakfast is incredible.

Very convenient location and right outside the hotel has food option of restaurants for breakfast, lunch or dinner. 10min walk to icon Bali the new shopping mall in Sanur.

Location was close enough to everything in Sanur, set just off the main road but nicely tucked away so you feel more private, the pool area is great and kept us entertained. The staff are fantastic, so friendly and helpful all the time. Short walk to the beach, restaurants and shops. Rooms felt a little dated but still nice. Beds were very comfortable. Air conditioning was the only gripe I’d say… we had two rooms and neither was very good. Had to be on full blast constantly to bring the room temp to 27 degrees. We only had food their once which i think was perfect as there are so many better options nearby for food.

Basic resort. Staff isn’t very friendly when questions are asked. Especially the counter staff.

beautiful place, located within the heart of sanur. super convenient with very friendly and helpful stuff

The location is great, the buffet breakfast has to be one of the best in any resort I’ve been. The pools accommodation every one,Rooms are great size ,beds so comfortable. All staff are very accommodating , always a smile on there faces, nothing is a bother to them for an needs to guests.Prices can be slightly higher than other places with in Sanur but that can also depend on seasons .Might have a look ar booking for Christmas. Overall can’t fault  Sanur Resort Watujimbar

This hotel is hands down the worst in all of Bali. I arrived at 9 AM, and knowing check-in wasn't until 3 PM, I was okay with waiting. But when 3 PM finally came around, they told me the room still wasn’t ready. I ended up waiting in front of the front desk, but no one ever came to guide me or let me know what was going on. It seemed like all the other guests were already sorted out, and I was just left there waiting for who knows how long. When I finally asked what was going on, they said the room was ready the whole time! The staff were incredibly rude and completely unapologetic. I asked why they hadn’t guided me to my room and whether they were planning on just letting me sit there forever, but all they did was laugh and offer lame excuses about the room taking longer to prepare. They didn’t even seem to think they’d done anything wrong. It was clear they had no sense of hospitality or responsibility, and honestly, it was the worst service I’ve ever encountered. On top of that, breakfast was awful. Not only was it tasteless, but it was unsanitary too—there were flies all over the food. I also had to switch glasses because the one I was given smelled so bad, but when they gave me a replacement, it smelled just as awful. I couldn’t even drink anything. There’s nothing good about this hotel. The price is way too high for what you get, and I honestly regret staying here. I will NEVER come back and I would never recommend this place to anyone. It completely ruined my trip, and it just makes me so sad to think about how badly I was treated.

Very good hotel with good location. Pool area is super nice. We first booked 6 nights but we prolonged our stay to 10 nights. Also the Spa is good, I got the best massage there during My stay in Bali.

I am regular visitor to swiss belresort sanur. While it is showing signs of decay due to lack of upkeep it remains a great to place to stay in sanur. Great pool, good selection at breakfast, central location and excellent service

Excellent stay that we extended for a week. The breakfast and swimming pool are paeticularly good.