Hotel Neo+ Kuta - Legian by Aston recensioner

Svar från boendet: Dear Valued Guest,Thank you for your feedback regarding your recent stay with us. We are glad to hear that you found our location to your liking. However, we sincerely apologize for the condition of the amenities, including the old towels and the broken door knob. Your comments are important to us, and we will address these issues with our maintenance team to ensure that they are resolved promptly.We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Best regards,Kadek Ema TriandayaniGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our location near restaurants, appreciated our friendly staff, and liked the food. It’s great to know that your room was always clean, as we strive to maintain high standards for our guests.We truly value your kind words and hope to welcome you back for another fantastic stay.Best regards,Kadek Ema TriandayaniGeneral Manager

Svar från boendet: Dear Ray Bkk,Thank you for your positive feedback. We’re glad to hear that you enjoyed our hotel’s location and the nearby bars and restaurants. It’s always great to know that our guests appreciate the convenience we offer.We hope to welcome you back soon for another enjoyable stay.Best regards,Kadek Ema TriandayaniGeneral Manager

Svar från boendet: Dear Dgac,Thank you for sharing your feedback. We're glad to hear that you found our hotel decent with a nice pool, and that our staff were helpful and nice. It's great that you appreciated the convenience of being close to many restaurants and bars. We apologize for any inconvenience caused by the intensity of the area on weekends due to nearby clubs. Your comments about breakfast quality are noted, and we'll strive to improve in that aspect. If you have any further suggestions or need assistance, please feel free to let us know. We appreciate your patronage and hope to welcome you back for an even better experience in the future.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear Betty,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel's amazing pool area and its convenient location in the middle of Kuta, surrounded by various amenities. However, we apologize for any inconvenience caused by noise at night and any dissatisfaction with the breakfast buffet and amenities provided. Your comments about the towels and toiletries are noted, and we will address these issues with our team to ensure improvements are made. Regarding the gecko, please note that it's common to find them in tropical climates, but we understand if it was unsettling for you. We appreciate your feedback as it helps us enhance our guests' experiences. If you have any further comments or need assistance, please feel free to let us know. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear Diarykanok,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's great location and clean rooms. We apologize for any inconvenience caused by the air conditioning not working as well as expected. Our team will look into this matter to ensure improvements are made. We're also pleased that you found our pricing reasonable. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear MertensDirk,Thank you for being a loyal guest. We appreciate your positive feedback about the cleanliness, tidiness, and the friendliness of our staff. It's great to hear that our location is convenient for your travels in Bali. If there's anything specific you enjoy or if you have any suggestions for improvement, feel free to let us know. We look forward to welcoming you back on your next holiday.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear Guest User,Thank you for your positive review. We're pleased to hear that you found our hotel great and affordable, with a very clean swimming pool. It's great to know that our location was convenient for your visits to Kuta Beach. If there's anything else you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear Komiljonov Shokhrukh,Thank you for your wonderful feedback. We're thrilled to hear that you found the place great, the service delightful, and the food on point. Providing a positive experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Kadek Ema Triandayani,General Manager

Svar från boendet: Dear Nur Hidayati Masri,It's wonderful to hear that you found our location strategic, and we're thrilled to know that our staff's attentiveness made your stay even more special by surprising you with a birthday cake. We're also pleased to be conveniently located near a supermarket. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable visit in the future.Sincerely,Kadek Ema Triandayani,General Manager